I was working updating my discussion and assignments and the content of my course is now blocked

Patricia.M.8417
Patricia.M.8417 Posts: 2 🔍
edited September 16 in Known and Fixed Issues
Screenshot 2025-09-12 at 7.37.58 AM.png

The above message appears every time my students or I go to course CONTENT;

Any idea of what has happened or what can be done? My IT is working on it but never saw this before…

thanks

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Answers

  • William Mateus.W.2534
    William Mateus.W.2534 Posts: 4 🔍

    The same thing is happening to me, in my case, whenever the student tries to do some research, this error appears, it started recently with the new update.

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  • John.G.278
    John.G.278 Posts: 22 🤝🏼

    Hello Patricia and William,

    Thank you both for reaching out with the issues you have both raised. This type of error can be displayed for different reasons and it would require our Product Support team to look into to determine what is causing it.

    Please create support tickets with out Product Support team or reach out to your respective Admins to do so on your behalf. Please also include information on the steps taken that led to the error.

    Thank you,
    John

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