My assignment is showing up as a black page and I cannot see what is on the page

Spencer.S.4471
Spencer.S.4471 Posts: 2 New Community Member
edited June 27 in Accessibility

Whenever I try to look at my assignment, the page itself is blacked out. I attached a screenshot of what I am seeing and already notified my professor.

I was able to access the assignment yesterday without a problem, and I have tried other assignments and logged out/logged back in and have had the same issue.

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Answers

  • Stefanie.B.518
    Stefanie.B.518 Posts: 643 admin

    Hi @Spencer.S.4471
    I think you did the right thing by letting your Professor know.
    While we can offer general help through this site- I think we'll want to connect you with a member of your School's IT Team to review this issue in your specific course and that may require some permissions from you to investigate with a possible Support Case.

    Contact the IT Team to let them know about the issue you're seeing using any of the Contact information provided here: