Hi everyone. I was wondering if any of you could clarify my understanding of something. I'm...

Hi everyone. I was wondering if any of you could clarify my understanding of something.
I'm getting an increasing number of data requests to see how much time students have spent looking at different topics. However, my understanding is that I have to make the following assumptions:
- If a user shows as never having accessed a topic, they definitely have not accessed it (either in Pulse or Brightspace) with their own account
- If a user shows as having spent 0s on a topic, this means they probably accessed it in Pulse, which tracks the access but not time spent.
- If a user shows as having spent 5 mins in a topic, we can assume that they had the page open for a total of five minutes in a browser, but may also have spent additional time there on Pulse which would not appear in this total.
Are those assumptions correct? If so, what is the best way to accurately report on access and engagement with particular topics?
Comments
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Hi Olly, I'm interested in the answers to the first 2 questions but for the last one the Total Time is the sum of the time spent on 'real visits', so where the user viewed something and then went on to view something else. If they viewed something then closed the browser or the session timed out then that doesn't count towards the total time.
So far in this area we have just used the 'isvisited' field and summed 'real + fake visits' for an idea of repeated views. Time spent has been tricky to use for the reasons above and that it will exclude where users have downloaded the file. If all of the content being measured was HTML then this could be a bit more reliable.
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re: "If a user shows as having spent 0s on a topic, this means they probably accessed it in Pulse, which tracks the access but not time spent." - that is correct. If you see a 0m0s along with "completed", that user used a Pulse-only workflow.
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most welcome @Olly Fayers