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About D2L Lumi Chat, Tutor and Feedback
D2L Lumi Chat Lumi Chat was built to provide users with the best support experience when using Brightspace. With the addition of the AI tool in the LMS: * All users have access to Lumi Chat's generative AI answers and help articles from Brightspace Community when asking a question without having to leave Brightspace. *…
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Configuring D2L Lumi Chat
D2L Lumi Chat is available to subscribers of D2L End User Support (EUS) only. To enable Lumi Chat for your organization, contact your EUS Manager or Account Manager. If you do not currently subscribe to EUS and are interested in the Lumi Chat, contact your D2L Account Team for more information on the EUS packages.…
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Accessing help with D2L Lumi Chat
D2L Lumi Chat appears on the login page for your organization, but you must log in to Brightspace before you can access its full functionality. It is recommended to display contact information for available support resources if users experience Brightspace authentication issues. Note: For organizations where users access…
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Create a D2L Lumi Chat assistant
Integrating a D2L Lumi Chat assistant into your educational platform enhances the user experience by offering instant, automated support for common inquiries. Tailor the assistant to your institution's needs for relevant, personalized information. To create a new Lumi Chat assistant Log in to your D2L Lumi Chat admin…
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Customize D2L Lumi Chat assistant
Customize the D2L Lumi Chat assistant to match your branding and help learners get started faster. You can update the Welcome message, add Shortcut buttons, set a Nickname, choose a Brand color, and configure the Launch button and Close icon for use in Brightspace. Before you begin: Ensure you can access the Lumi Chat…
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Create a D2L Lumi Tutor course assistant
D2L Lumi Tutor helps students engage with course content in a personalized and accessible way. Key uses include: * Summarizing key concepts for reinforcement * Clarifying course expectations and assignments * Helping learners stay organized through structured insights With integrated Study Mode, students can also interact…
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Use D2L Lumi Tutor
Integrating a D2L Lumi Tutor assistant into Brightspace provides an AI-powered experience that helps learners and instructors get personalized, context-aware answers. The assistant draws from institution-specific knowledge and tools to deliver instant support. With Learning Tools Interoperability (LTI®) and OAuth 2. 0…
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Integrate D2L Lumi Feedback into Brightspace
The D2L Lumi Feedback tool enhances grading and feedback in Brightspace by integrating AI-powered feedback directly into the assignment grading tool. Before you begin, confirm the following: * You have Admin access to both D2L Lumi Chat admin portal and Brightspace. * You're logged in to D2L Lumi Chat admin portal and your…