-
Exploring LAM Services at D2L: A Brightspace Community Event
By: Rabia Ijaz (Technical Account Manager – Optimization Services) This community event was where we delve into the role of Learning Administration Managers (LAMs) at D2L. The session provided a comprehensive overview of the LAM role, their day-to-day responsibilities, and how they integrate within the account team to…
-
Data Analytics Life Cycle
Written by: Ala'a Al-Ali, Senior Learning Analyst, Learning Analytics The Data Analytics Life Cycle In today's data-driven world, the ability to extract meaningful insights is crucial for businesses, organizations, and even for individuals like you and me. In this article, we will take you for a journey through the Data…
-
Optimization Services – Which Package is Right for You?
By: Ellie Fox, Team Lead, Optimization Services International This article provides an overview of D2L's Optimization Services to help you navigate and understand which one is most suited to your needs. Overview of Optimization Services Customers can choose to purchase our Optimization Services to enhance their Brightspace…
-
Life of a TAM at D2L
Written By: Garima Chaturvedi, Technical Account Manager This article delves into the typical activities of a Technical Account Manager (TAM) at D2L, who advocates for clients while ensuring their needs are met efficiently. TAM, or Technical Account Manager, is a client’s strong representative in D2L. These 40 +…
-
Getting to know the TAMs at D2L: Brightspace Community Session
The Community session is where Brightspace Technical Account Managers (TAMs) part of Optimization Services illustrate their diverse roles and how they cater to the unique needs of the K-12, Higher Ed, and Corporate sectors. Whether you're an educator, administrator, or corporate trainer, the information from the event…
-
Introducing Optimization Services and Learning Analytics
Written By: Thomas Huijbregts, Manager, Learning Administration Management Introducing Optimization Services and Learning Analytics Throughout D2L’s 24-year history, we’ve always kept the needs of customers like you at the heart of what we do. This forms the basis of our professional services teams. With the continued goal…