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Life of a TAM at D2L
Written By: Garima Chaturvedi, Technical Account Manager This article delves into the typical activities of a Technical Account Manager (TAM) at D2L, who advocates for clients while ensuring their needs are met efficiently. TAM, or Technical Account Manager, is a client’s strong representative in D2L. These 40 +…
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Getting to know the TAMs at D2L: Brightspace Community Session
The Community session is where Brightspace Technical Account Managers (TAMs) part of Optimization Services illustrate their diverse roles and how they cater to the unique needs of the K-12, Higher Ed, and Corporate sectors. Whether you're an educator, administrator, or corporate trainer, the information from the event…
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Introducing Optimization Services and Learning Analytics
Written By: Thomas Huijbregts, Manager, Learning Administration Management Introducing Optimization Services and Learning Analytics Throughout D2L’s 24-year history, we’ve always kept the needs of customers like you at the heart of what we do. This forms the basis of our professional services teams. With the continued goal…
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Understanding the Professional Services Within Technical Account Management
You have a lot on your plate. Whether it’s freeing up time for educators and administrators, making better use of data, or getting the most out of an edtech ecosystem, your institution or organization really has a lot going on. Technology has the potential to open doors – instructors have access to new and better tools;…