Join us for an insightful community event where we delve into the role of Learning Administration Managers (LAMs) at D2L. This session will provide a comprehensive overview of the LAM role, their day-to-day responsibilities, and how they integrate within the account team to enhance client experiences. Our panel of experienced LAMs will share their strategies for managing client expectations, building strong relationships, and improving communication. Don’t miss this opportunity to gain valuable insights and ask your questions during the Q&A segment!
Agenda:
- Introduction to Panelists
- Ashley Way - Learning Administration Manager
- Jace Roscoe - Learning Administration Manager
- Jeffrey Melo - Learning Administration Manager
- Matt Walker - Senior Learning Administration Manager
- Q&A for the Panelist:
- What is the LAM (Learning Administration Manager) Role About?
- What Does Your Day-to-Day as a LAM Look Like?
- How Does the LAM Role Fit Within the Account Team?
- How do you handle situations where a client's needs or expectations may differ from what Brightspace offers out-of-the-box?
- What strategies do you use to build strong relationships and improve communication with your clients?
- Q&A by Community members - Open floor for attendees to ask questions and engage with the panelists.
We look forward to your participation and the engaging discussions that will unfold. See you there!
