Natural Reader and Brightspace Templates

Good afternoon, all!
We use Brightspace Templates (the newest version) for some of our training courses. We just received notice that students using Natural Reader are unable to navigate or read text aloud with the accordions. I cannot find any guidance on Brightspace Community. Does anyone have experience with this with other AT/text readers? Is it just a Natural Reader issue? I know that there are other applications that do not play nicely with Natural Reader specifically.
Do other screen and/or text readers work well with Brightspace Templates? Do you know of any workarounds or things we may need to change to enable Natural Reader users to read the pages?
Any insight you have is appreciated!
Thanks so much,
Liz Prickett
Interim Director
Office of Distance Education
970-248-2003