Introducing the Technical Learning Manager (TLM) — Expert Brightspace Support Sized Right for Your Organization
Looking for dedicated Brightspace expertise but not sure you need a full-scale administration service? The Technical Learning Manager (TLM) might be the perfect fit.
A TLM is a dedicated Brightspace administrator and trusted advisor designed specifically for smaller organizations. You get the best of both worlds, the strategic guidance of a Technical Account Manager and the hands-on support of a Learning Administration Manager, in a flexible package.
Here's what a TLM brings to your team:
- LMS Administration — acts as your Brightspace administrator or supports your existing team
- Ongoing Technical Support — handles administrative tasks, provides best-practice advice, and assists with day-to-day operations
- Expert Guidance & Connections — works closely with your Approved Support Contacts and connects you with D2L subject matter experts
- Proactive Updates & Insights — keeps you informed on new features, functionalities, and best practices
- Clear & Transparent Communication — provides timely updates on projects, issues, and cases
With a TLM, you can optimize your Brightspace environment and make faster, smarter decisions without overstretching your budget.
Want to learn more? Reach out to your Customer Success Manager to discover how a TLM can help streamline your operations and maximize your LMS investment. We also welcome you to visit us at the Optimize Your Brightspace Platform booth at D2L Fusion 2026 to chat with the team and explore ways to get even more value from Brightspace.
