Originally published July 31, 2019
Key Dates and Information
End of Life Date: January 1, 2020
Internet Explorer is an older generation browser from Microsoft. Edge has been the latest Microsoft browser since 2015. Internet Explorer 11, the last version of Internet Explorer, has been in ‘maintenance’ mode for Brightspace usage for 3 years. No versions of Internet Explorer prior to 11 are currently supported by Brightspace. See Brightspace Browser Support in the Community for further details about the Browser Support Lifecycle.
Why are we making this decision?
D2L is committed to innovation and creating a platform that enables inspired learning experiences. Unfortunately, legacy technology can hold us back from offering the best solutions, Internet Explorer browser is one of those technologies. It is used by a very small number of Brightspace users, however, it slows down D2L’s ability to release new features and improve existing features. Users accessing Brightspace with Internet Explorer have a degraded experience, in terms of performance, accessibility, and security. D2L recommends Google Chrome, Apple Safari, Mozilla Firefox, or Microsoft Edge for an optimal user experience with Brightspace.
What is the impact and transition plan?
Even though Internet Explorer users make up a very small overall percentage of Brightspace users, we recognize that this change might be significant for some organizations. Hence, we are providing a 6-month period for the change.
Frequently asked questions
Can I prepare for this change ahead of January 1, 2020?
Yes, you should prepare by ensuring your users understand this change is coming. Additionally, if there are computers managed by your IT department, such as employee computers or computer labs, these should be evaluated to ensure they have up to date browsers and are not using Internet Explorer 11 as their default. For distributed sites, multiple IT departments may need to be coordinated so communication as early as possible is recommended. Contact your TAM, CSM, or Customer Support to be put in contact with our Client Transition Team.
Are any other browsers affected?
No, Internet Explorer is the only browser affected by this End of Life. All versions of Internet Explorer will no longer be able to access Brightspace.
Why isn’t Internet Explorer 11 recommended?
Internet Explorer is an older technology that is not being updated by Microsoft except for severe issues. Microsoft has stated that Internet Explorer 11 should only be used for compatibility and not as a user’s main browser. Internet Explorer 11 has several major issues such as a demonstrable impact on page load performance, lack of support for the latest accessibility features, and is responsible for many of the top exploitable security vulnerabilities.
How can I tell how many of my users are using Internet Explorer 11?
D2L can provide browser usage data for clients. Please contact your TAM, CSM, or Customer Support for assistance.
I found a bug when using Brightspace using Internet Explorer 11, will it be fixed?
Critical Bugs related to Internet Explorer 11 usage will continue to be fixed until the January 2020 release. Starting with the January 2020 release no further Internet Explorer 11 bugs will be corrected and existing bugs will be closed as No Plan to Fix.
Will extensions to this date be allowed?
No, we will not be extending the End of Life date. D2L will be monitoring Internet Explorer usage until January 1, 2020 and will partner with you to assist with the transition.
How Can You Provide Feedback Related to This Change?
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