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<h2 data-id="understanding-due-dates-and-end-dates">Understanding due dates and end dates</h2>
<p>A due date is the submission deadline of an assignment in your course. This date is specific to assignments only. </p>
<p>End dates are attached to assignments. The end date is the final date an assignment is available for you to submit to, regardless of the due date. Once the end date of the assignment is past, you are no longer able to submit, no matter what the assignment's due date is. </p>
<h2 data-id="submit-an-assignment">Submit an assignment</h2>
<p>The Assignments tool enables you to submit assignments in Brightspace, eliminating the need to mail, fax, or email your work to instructors. </p>
<ol><li value="1">From the navbar, click <b>Assignments</b>. </li>
<li value="2">On the <b>Assignments </b>page, click on the assignment you want to submit to.</li>
<li value="3">
<p>Follow the assignment instructions, and do one of the following:</p>
</li>
</ol><ul><li>
<p>Type your assignment directly in the <b>Text Submission</b> field. When you finish your written response, click <b>Submit</b>.</p>
</li>
<li>To browse for the file you want to submit, click <b>Add a File</b>. Select the files from your local computer or storage device, a personal locker, a group locker, or Brightspace ePortfolio, and then click <b>Add</b>. Enter any comments you want to submit with the file. Click <b>Submit</b>.</li>
<li>You can select <b>Record Audio</b> to add feedback. When you finish a recording, click<b> Add</b>. Enter any comments you want to submit with the file. Click <b>Submit</b>.</li>
</ul><li value="4">If your instructor enabled e-rater ® Grammar feedback, to view grammar feedback on your assignment, on the <b>Submission History</b> page, click the <b>View e-rater® grammar feedback</b> link in the <b>Inline Feedback</b> column.<ul><li>If your assignment allows multiple submissions, you can incorporate any grammar feedback and resubmit your assignment.</li></ul></li>
<p>Notes:</p>
<ul><li>If the assignment is Turnitin enabled, the file you submitted is pre-validated at the time of submission to ensure it is within the Turnitin file type and size requirements.</li>
<li>If you are submitting on behalf of a group, the submission appears for all members of the group. Any feedback is also visible to all group members.</li>
<li>If Online Grading or the Similarity Report has been enabled, you can view your <b>Submission ID</b> within your <b>Submission History</b> page.</li>
<li>Depending on your course settings, you may be able to view any rubrics which are used to evaluate your work directly on the submission page. </li>
<li>If you need to find or cannot access your assignment dropbox, contact your instructor.</li>
<li>If you have questions on how to complete your assignment, contact your instructor.</li>
</ul><h2 data-id="video-assignments-overview">Video: Assignments overview</h2>
<p data-mc-conditions="General.English video"><br></p><p><br></p><p><iframe title="Watch an overview of Assignments" src="https://www.youtube.com/embed/CukqpBqC780?" frameborder="0" allowfullscreen="allowfullscreen" width="560px" height="315px" class="importedEmbed-iframe"><br></iframe></p>
<br><h2 data-id="video-view-and-understand-submission-view">Video: View and understand Submission View</h2>
<p data-mc-conditions="General.English video"><iframe title="Watch how to view and understand the Submission View" src="https://www.youtube.com/embed/YSia4rsr3_M?" frameborder="0" allowfullscreen="allowfullscreen" width="560px" height="315px" class="importedEmbed-iframe"><br></iframe></p>
<h2 data-mc-conditions="General.English video" data-id="video-submit-and-confirm-a-submission">Video: Submit and Confirm a Submission</h2>
<p data-mc-conditions="General.English video"><iframe title="Watch how to submit an assignment and confirm a submission" src="https://www.youtube.com/embed/HY0ogyh-IhQ?" frameborder="0" allowfullscreen="allowfullscreen" width="560px" height="315px" class="importedEmbed-iframe"><br></iframe></p>
<h2 data-mc-conditions="General.English video" data-id="video-resubmit-assignments">Video: Resubmit assignments</h2>
<p data-mc-conditions="General.English video"><br></p><p><br></p><p><iframe title="Watch how to resubmit assignments" src="https://www.youtube.com/embed/cml50k1ugAo?" frameborder="0" allowfullscreen="allowfullscreen" width="560px" height="315px" class="importedEmbed-iframe"><br></iframe></p>
<br><h2 data-id="edit-or-delete-an-assignment-submission">Edit or delete an assignment submission</h2>
<p>When a file is successfully submitted to an assignment folder, you can’t delete it. However, if you have the permissions to make another submission, re-submit the file and make sure to also contact your instructor to let them know about your re-submission.</p>
<p><b>To re-submit an assignment submission</b><br></p>
<ol><li value="1">
<p>Navigate to the <b>Assignments</b> tool in your course.</p>
</li>
<li value="2">
<p>Click on the assignment folder where you would like to edit or delete a submitted file.</p>
</li>
</ol><p><br><img src="https://us.v-cdn.net/6036482/uploads/3CB28QB3Q52B/assignments-existing-submission.png" alt="Assignment folder with an existing submission." class="embedImage-img importedEmbed-img"></img><br></p>
<p>Figure: Assignment folder with an existing submission.</p>
<ol data-mc-continue="true"><li value="3">
<p>Click <b>Add a File</b> to add another file to the assignment folder.</p>
</li>
<li value="4">
<p>Enter any comments you want to submit with this new file.</p>
</li>
<li value="5">
<p>Click <b>Submit</b>.</p>
</li>
<li value="6">
<p>Contact your instructor directly to inform them of your resubmission.</p>
</li>
</ol><p>If you don’t have the ability to make another submission, contact your instructor and let them know that you would like to re-submit a file to the affected assignment.</p>
<h2 data-id="troubleshoot-assignments">Troubleshoot Assignments</h2>
<p>You might occasionally experience a problem when attempting to upload your assignment file. This article will provide you with the errors you might encounter when uploading your assignment and troubleshooting solutions.</p>
<h3 data-id="error-field-is-required-select-at-least-one-file-to-upload">Error: Field is required. Select at least one file to upload.</h3>
<p>You will receive this error message when you click <b>Add</b> before your file gets completely uploaded.</p>
<p>To resolve this, wait until the green loading bar on your file name has finished loading and click <b>Add</b>.</p>
<h3 data-id="error-this-file-extension-is-not-allowed">Error: This file extension is not allowed</h3>
<p>When a learner attempts to upload a file submission for an assignment of a file extension type that the instructor restricted, an error message appears.</p>
<p><br><img src="https://us.v-cdn.net/6036482/uploads/8EXBDQSB0IRL/troubleshoot-assignments-alert-message-cannot-upload.png" alt="An alert message indicating that a restricted file cannot be uploaded." class="embedImage-img importedEmbed-img"></img><br></p>
<p>Figure: An alert message indicating that a restricted file cannot be uploaded.</p>
<p>To resolve this, before uploading a file, review the allowable file types listed on the <b>Submit Assignment</b> dialog and upload only the allowable file.</p>
<p><br><img src="https://us.v-cdn.net/6036482/uploads/UEOTM7ZOGWCT/troubleshooting-assignments-allowable-files.png" alt="In the Submit Assignment dialog, the allowable file types are listed based on the restrictions set by the instructor." class="embedImage-img importedEmbed-img"></img><br></p>
<p>Figure: In the <b>Submit Assignment</b> dialog, the allowable file types are listed based on the restrictions set by the instructor.</p>
<p><b>To check your file type</b><br></p>
<p><b>Windows</b>:</p>
<ol><li value="1">
<p>Open <b>Microsoft Windows Explorer</b> and navigate to the folder you saved your file in.</p>
</li>
<li value="2">
<p>Right-click on the file name and select <b>Properties</b>.</p>
</li>
<li value="3">
<p>The file type appears under the file name.</p>
</li>
</ol><p><b>Mac OS</b>:</p>
<ol><li value="1">
<p>In <b>Finder</b> on your Mac, navigate to <b>Preferences</b> > <b>Advanced</b>.</p>
</li>
<li value="2">
<p>Select <b>Show all filename extensions</b>.</p>
</li>
<li value="3">
<p>Click <b>File</b> and navigate to the folder you saved your file in.</p>
</li>
<li value="4">
<p>The file type or extension appears next to the file name.</p>
</li>
</ol><h3 data-id="error-oops-your-file-could-not-be-uploaded">Error: Oops, your file could not be uploaded</h3>
<p>The cause of this error message may be due to an invalid file name, network issues, or if the file that is being uploaded is beyond the file upload limit.</p>
<p>To troubleshoot and resolve this issue, check the following:</p>
<p><b>File name</b><br></p>
<p>Your file does not upload when:</p>
<ul><li>
<p>The file name contains illegal characters.</p>
<ul><li>
<p>The file name should not contain illegal characters. Rename your file and try uploading again. Some examples of illegal characters are: \ / : * ? “ < > | ~ # % & ' { }</p>
</li>
</ul></li>
<li>
<p>The file name is too long. We recommend that you keep the file name under 120 characters.</p>
</li>
</ul><p><b>File size</b><br></p>
<p>The <b>File Upload</b> function in Brightspace supports up to 2GB per file, depending on your organization’s settings.</p>
<p><b>How to check the file size</b><br></p>
<p><b>Windows</b>:</p>
<ol><li value="1">
<p>Open <b>Microsoft Windows Explorer</b> and navigate to the folder you saved your file in.</p>
</li>
<li value="2">
<p>Right-click on the file name and select <b>Properties</b>.</p>
</li>
<li value="3">
<p>The file size appears next to <b>Size</b>.</p>
</li>
</ol><p><b>Mac OS</b>:</p>
<ol><li value="1">
<p>Open <b>Finder</b> and navigate to the folder where you saved your file.</p>
</li>
<li value="2">
<p>Ensure you are using the list view by clicking on the list view icon at the top of the window.</p>
</li>
</ol><p><br><img src="https://us.v-cdn.net/6036482/uploads/Y2WU0WTFD975/troubleshooting-assignments-mac-os-list-view.png" alt="The list view icon." class="embedImage-img importedEmbed-img"></img><br></p>
<p>Figure: The list view icon.</p>
<ol data-mc-continue="true"><li value="3">
<p>The file size appears under the <b>Size</b> column.</p>
</li>
</ol><p><b>To reduce the file size</b><br></p>
<ul><li>
<p>If your file contains images, you can reduce the resolution or size of the images.</p>
</li>
<li>
<p>If your file contains many pages, try splitting this into two files. For example, in a presentation, you can create one file for slides 1-5 and one file for slides 6-10.</p>
</li>
</ul><h3 data-id="internet-connection">Internet connection</h3>
<p>The file uploader in Brightspace uploads files in 10MB chunks. If one 10MB chunk takes longer than two minutes to upload, the upload process times out and your file will not continue to upload.</p>
<p>Your upload speed depends on your Internet connection.</p>
<ul><li>
<p>Always upload files using a wired Internet connection rather than wireless whenever possible.</p>
</li>
<li>
<p>If you have access to a faster network, upload from this network (ie. Home, on campus).</p>
</li>
</ul><p><b>To check your Internet connection speed</b><br></p>
<p>Go to an Internet speed test site and test your i=Internet speed.</p>
<p>Your upload speed determines how fast your file uploads. Along with the overall size of your file, a larger file takes longer to upload. Although there is no minimum Internet connection speed necessary to use Brightspace, the better your upload speed, the faster your files will upload.</p>
<h3 data-id="upload-the-correct-file">Upload the correct file</h3>
<p>When you save a file in Microsoft Office, like a file called <b>assignment.docx</b>, you may find two files saved on your computer: <b>assignment.docx</b> and <b>~$assignment.docx</b>.</p>
<p>This is because Office creates both a temporary file and the document file, where the temporary file begins with <b>~$</b>. Ensure you are uploading the actual document instead of the temporary file as the temporary file will not open and contains no data.</p>
<h3 data-id="error-unavailable-quicklink">Error: Unavailable Quicklink</h3>
<p>You may encounter this error when you click the assignment submission folder link from the Content tool or on an announcement post.</p>
<p>The cause of this error is if the assignment folder is not visible on the Assignments page because it may have been hidden, has a release condition, or does not exist. If the assignment is visible but grayed out, either the assignment has not opened yet or it’s already closed.</p>
<p>Contact your instructor for further help accessing the assignment submission folder if this is the case.</p>
<p><br><img src="https://us.v-cdn.net/6036482/uploads/9T91NC6LEJRL/troubleshooting-assignments-unavailable-quicklink.png" alt="An example of the Unavailable Quicklink error after clicking the assignment submission link." class="embedImage-img importedEmbed-img"></img><br></p>
<p>Figure: An example of the <b>Unavailable Quicklink</b> error after clicking the assignment submission link.</p>
<h3 data-id="browser-issues">Browser issues</h3>
<p>You may encounter an issue with uploading your assignment when the page is not loading properly, the assignment page is blank, or the page is unresponsive.</p>
<p>In this case, we recommend that you make sure you’re using a supported web browser. If the browser is supported, make sure it is updated.</p>
<p><b>To update Google Chrome</b><br></p>
<ol><li value="1">
<p>On your computer, open <b>Google Chrome</b>.</p>
</li>
<li value="2">
<p>At the top right, click <b>More</b> or the <b>Customize and control Google Chrome</b> button (...).</p>
</li>
<li value="3">
<p>Click <b>Help</b>.</p>
</li>
<li value="4">
<p>Select <b>About Google Chrome</b>.</p>
</li>
<li value="5">
<p>Click <b>Update Google Chrome</b>.</p>
</li>
</ol><p><b>Note</b>: If you can’t find this button, you’re on the latest version.</p>
<ol data-mc-continue="true"><li value="6">
<p>Relaunch.</p>
</li>
</ol><p><b>To update Mozilla Firefox</b><br></p>
<ol><li value="1">
<p>Open <b>Mozilla</b> and click the menu button on the right side of the Firefox toolbar.</p>
</li>
<li value="2">
<p>Click on <b>Help</b> and select <b>About Firefox</b>.</p>
</li>
<li value="3">
<p>Firefox will check for updates automatically. If an update is available, it will be downloaded.</p>
</li>
<li value="4">
<p>When the download is complete, relaunch the browser.</p>
</li>
</ol><p><b>To update Microsoft Edge</b><br></p>
<ol><li value="1">
<p>Open <b>Microsoft Edge</b> and click <b>Settings</b> > <b>More</b> on the upper-right side.</p>
</li>
<li value="2">
<p>Click <b>Settings</b>.</p>
</li>
<li value="3">
<p>Click <b>About Microsoft Edge</b>.</p>
</li>
<li value="4">
<p>If the About page shows Microsoft Edge is up to date, you don't need to do anything.</p>
</li>
<li value="5">
<p>If the About page shows that an update is available, select <b>Download and install</b> to proceed.</p>
</li>
<li value="6">
<p>Relaunch.</p>
</li>
</ol><p><b>To update Safari on Mac</b><br></p>
<ol><li value="1">
<p>Go to <b>System Preferences</b> > <b>Software Update</b>.</p>
</li>
<li value="2">
<p>Wait for your Mac to check for updates.</p>
</li>
<li value="3">
<p>If there’s an available update, click <b>Upgrade Now</b>.</p>
</li>
<li value="4">
<p>To automatically receive macOS and Safari updates, check the box that says <b>Automatically keep my Mac up to date</b>.</p>
</li>
<li value="5">
<p>Wait for your Mac to install any updates.</p>
</li>
</ol><p>If updating your browser did not work, use a different supported browser, restart your computer, or clear browsing history, cache, and cookies.</p>
<p><b>Note</b>: Clearing your browser history, cache, and cookies will permanently remove the your browsing history, cache, and cookies that you saved.</p>
<h2 data-id="find-and-review-feedback">Find and review feedback</h2>
<p><b>Tip:</b> You can also view assignment feedback from User Progress and Grades.</p>
<ol><li value="1">On the navbar, click <b>Assignments</b>.</li>
<li value="2">From the <b>Assignments</b> page, locate your assignment, and click <b>Unread</b> in the <b>Evaluation Status</b> column.</li>
<li value="3">From the <b>View Feedback</b> page, you can view your submission feedback, rubric assessment, and grade.</li>
<li value="4">If your instructor added annotated feedback to the assignment, click <b>View Inline Feedback</b>. The annotation view opens in a new tab, displaying annotated feedback using highlighting, free hand drawing, shapes, and associated commenting.</li>
<li value="5">To download the annotated assignment as a PDF, click <b>Download</b>. </li>
<li value="6">When you are finished viewing feedback, navigate back to the <b>View Feedback</b> page and click <b>Done</b>.</li>
</ol>
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