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Unable to send attachments in email tool
Our team received a ticket issue from an instructor unable to send pdfs through their email class list tool within D2L. Our team also recreated this issue in another course and with different PDF documents. Attached are the error messages we receive when trying to send multiple PDFs and a single PDF. We've confirmed that…
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Cannot search "Discussions" + confining "tag" limitation
I am on the "Discussions" page: I can filter but why can't I search? Also, why am I not allowed to create my own tags? Apparently I can only use D2L-defined tags. As far as I can tell, clicking on "Show popular tags" doesn't really show only the "popular" tags; it shows ALL available tags…which are pretty limited and…
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Porting Over a Moodle Glossary to Brightspace
I'm wondering how to port over a video glossary from Moodle to Brightspace? The glossary did not port over when my courses were ported so I'm wondering if there is a different way to port the glossary on its own into the D2L courses. Thanks :)
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D2L Assignment Feedback Issues
Hi All, In the last several years, we have had multiple instructors connect with us about issues with Feedback, specifically on Assignments (we still call them Dropboxes at my institution). However, this could be an issue for feedback on quizzes and/or discussions. Basically, for one reason or another, feedback does not…
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Course Publisher (D2L / Canvas) - Add a new D2L course off. to an existing integration in Canvas?
Once we set up an integration between d2l and Canvas using d2l Course Publisher, how can we add new course offerings to this existing integration in Canvas? For example, our client has 18 d2l course offerings. They have an active integration between 9 of their d2l course offerings and their Canvas account using d2l Course…
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Insert LaTeX Equation; Discussion post
Hi, I am a student, I wish to insert LaTeX formatted Equations in my discussion posts. Some of these commands do not work, even though it is included in the popup at: I'm looking to insert 2 equations, on separate lines. Desired Output Example: y = mx+b a^2 + b^2 = c^2 I've tried \newline but the preview shows them all on…
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Has anyone had issues LibGuides using ILP due to cross listing Process?
Hello, Does anyone use Colleague along with the ILP course provisioning process? We are having issues with our library services tool, LibGuides using the ILP to provision the cross listed courses. LibGuides uses naming conventions which are altered through the cross listed creation process by ILP in D2L. The creation of a…
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Word Count Discussion Tool
Did D2L deactivate the word count feature for Discussion Forums? Or did I imagine its existence? I swear I used to use it, and I don't see the feature right now.
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D2L IT Support
Where is the link to D2L IT Support?
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Two different class averages in quiz statistics
I have a quiz that is showing two different figures for the class average. If I am in Manage Quizzes and select the Statistics tab, a "quiz average" is displayed (in this case, 43.67%). However, when I go to the Statistics area for that same assessment, a different "class average" is shown (51.31%). What's the difference…
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I can't access the old Community's answers any more
I signed up for early access to the new community and now I cannot access any of the valuable information on the old community. Also when I search the new community it does not yeild any of the information the old community has! This is impacting my abilty to get the answers I need to work in Brightspace!😡
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On this new Brightspace Community, there needs to be a Share button to share the initial post.
I need a better way to share posts on this community. For example when I Ask a Question and get a response. I get an email with a link/button to see the response that brings me right to the comment. This is a good feature. However, if I copy the URL while reading the new comment it gives me a URL with a direct link to the…
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How could I enable feedback ratings for learners?
Hi everyone! We want to be able to enable the learners to give ratings on the course offerings, so that we could see them below. Thanks!