brightspace

Unable to send attachments in email tool
Our team received a ticket issue from an instructor unable to send pdfs through their email class list tool within D2L. Our team also recreated this issue in another course and with different PDF documents. Attached are the error messages we receive when trying to send multiple PDFs and a single PDF. We've confirmed that…
Issuing A Mass Brightspace Certificate
I have the ability to create certificates - but I am looking to potentially send a certificate to a mass group of student's that received a Dean's List distinction for their grade performance. Are you able to issue a certificate to a group of students without searching individually for each student? ie. If I had a…
Access to the test brightspace LMS
Hi, I am new to the community. Apologies if this query is not directed to the right channel. We are looking to test our LTI interface with Brightspace. I understand we can use the instance hosted at https://devcop.brightspace.com after joining the Developers group. I have done that, however, the login fails on , Can…
Script isn't executed in Brightspace LMS
I use a script to automatically add the MIME type of files, which users can download with a download link. However, the scripts works perfectly locally, but in the Brightspace LMS environment the script isn't executed. This might be due to a variety of reasons. For example, conflicting JavaScript or code, restricted…
Unable to open the Discussions list
I am unable to open the Discussions list in my course when using Chrome and Edge on my personal desktop. It still opens correctly in Firefox, and it opens correctly in Chrome, Edge, and Firefox on my laptop. What could be causing the problem on my desktop? I have the latest browser updates, cleared the browser history,…
Two different class averages in quiz statistics
I have a quiz that is showing two different figures for the class average. If I am in Manage Quizzes and select the Statistics tab, a "quiz average" is displayed (in this case, 43.67%). However, when I go to the Statistics area for that same assessment, a different "class average" is shown (51.31%). What's the difference…
System Link for Brightspace help Update ETA
Hello all, Currently the system link for Brightspace Help in the Navbar links to the old Community site and a great big scary notice about how it's going away. Since we cannot edit this system link ourselves to update it, I am curious when we can expect that to be corrected. Currently it's more confusing than helpful for…
Is it possible for students to choose 1 written response question out of 3 choices?
I’d like to create an essay test in BrightSpace where students can pick which essay question they want to answer. How do I do that?
Unexpected IPSIS Enrollment Behavior
Our institution regularly sends files to IPSIS to populate/maintain our students course offering and section enrollment in Brightspace. We have encountered an issue with course offerings containing multiple course sections (i.e. cross-listed courses). If a student changes enrollment from one of the course sections under a…

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Brightspace Guided Training: Q&A
Are you new to Brightspace? Do you have specific questions about getting started in Brightspace? Join us during this session to share your questions and learn about helpful resources available on the Brightspace Community.

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