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iOS 18+ Dark Mode Icon/Theming Support
Hi, just inquiring if we can expect iOS 18 and above dark mode icon/theming support in the near future. Thanks!
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Absence of 'Question Pool' setting
Hello, I am trying to determine if questions in a (previously developed) quiz are in a question pool, but the 'question pool' option does not appear in the question library. Has that process changed? Thank you.
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Attendance Tool - Freeze Learner Column
A limitation of the Attendance tool is that the 'Learner' name column is not frozen when you scroll right. It is very inconvenient after session column 10 to keep track of what Learner row you are on without scrolling back left to see the name. Can you add this to the known issues list? The Learner column and the first two…
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HTML Audio Recordings in Discussion Board not loading
I noticed there's already a post on this issue for Assignments, but it does not suggest a solution for Discussion Boards, which seems to be currently happening in my course. As the instructor I cannot access the student's audio file, and it appears that the other classmates cannot as well. Only the student can view the…
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Is there a way to restore Accidentally Deleted Modules
Hello, Is there a way to restore accidentally deleted modules/units? Thank you!
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How to edit the page templates
I'm experiencing a persistent grey box around a <video> element embedded in a Brightspace HTML page using the Courseware_HTML_Templates (V5) package. Details: The video is wrapped automatically in a container with the class: .courseware-video-embed-responsive This wrapper appears to apply a grey background or border that…
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Rendering of Word files in the marking user interface for assignments
Hi, We have come across a rendering issue with Word files in the marking user interface for assignments. A student submitted a Word document to an assignment in Brightspace. The marking user interface rendered the first two pages (cover page and first page of text) on top of each other, resulting in the lecturer not seeing…
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How can I unrandomize matches in a matching question?
I noticed that this Matching question in one of my quizzes is randomizing the matches in the student view; for example, instead of listing Tube 1, then Tube 2, then Tube 3, etc., it's randomizing the order: How can I make it not do that?
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My student account can see only one other student in the ClassList
My "learner" user has permission to view the classlist, but when I view it for my course, I see only 1 user (who happened to create their account after mine). I do not see the other learners who were already enrolled in that course, nor the instructor. Is there a permission I'm missing?
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Courses
Hello, My name is Kendra. My student advisor said that I would see my courses sometime this morning, but I am not seeing them yet. There is no waffle button either. Can someone help me figure out how to access my courses.
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Quizzes in which all questions are toggled to "Bonus" do not publish any score to gradebook
We had a faculty member notice some odd behavior recently: while attempting to make an extra-credit quiz, they toggled all of the questions as bonus questions. When attempts are submitted on this quiz, no points appear in the gradebook, only showing a dash (-): Checking the student's submission shows that it did record the…
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CFP Canada
Hi I was looking to enroll to take the CFP canada course to become a Certified Finacial Planner (https://www.fpcanada.ca/). I am looking to access the course form abroad before moving to Canada to sit the exam. The help team there have said they are not sure if I will be able to access the course from abroad and that it…
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PIE Product Idea Exchange - Unavailable Quick and Not Authorized error
When I try to visit the PIE page from the quick links menu there is an error: Unavailable Quicklink If I click on that page's Heading "Product Idea Exchange", there is an Unauthorized error
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Is there a new recommended resolution for Module Banners?
We've recently updated our Brightspace to January 2025 and since the redesign of the module appearance, the banners on our modules have appeared slightly compressed and lost smooth edges, as if they don't have anti-aliasing. Has the recommended resolution for these banners changed or is there something else that we need to…
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Font size of Creator+ Practices
We have feedback that the font size is too small in the Practices. Is there any way our org can change this?
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How do I change Brightspace's wrongly filled in quiz reply when my reply was right?
I took the initial quiz filling in the correct answers— But when I saw the results for the results, an additional slot was checked off with the wrong answer. How do I correct it?
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Quiz Grading Quesiton
Is there a way in Brightspace to notify me if I miss grading any questions in a quiz before clicking the publish button? Occasionally, I overlook a question or two while grading, and I’d like to set up a notification or alert to ensure I catch everything before publishing. Is there is no such option, I'd like to see it…
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Can't use questions from library that had been used?
When I try to re-use questions from the question library in another quiz in the same course, it informs me that the question had already been used. I need to use the same question again, in another quiz. How do I do that?
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Issues with Cursor within D2L
This is such a weird problem, but when I insert feedback within the assignment itself by adding a comment, the cursor moves back to the beginning of the sentence. For example, if I start typing "Missing…," as soon as I type the "M," before I move on to the "i," the cursor moves back to the space before "M." I don't even…
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SCORM Package
My SCORM 1.2 package works in my SCORM Cloud, but it does not work in Brightspace. The Processing Log is attached. Thank you, -S. H.