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Wrong Submission
Good day, I have made a wrong submission for my training and development course for peer evaluation for group assignment. I really need help as the submitted file is confidential and i will like it deleted before any of my group member sees it
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"Past due" and "New submission" errors that won't go away
All of my students submissions show as past due despite there being a due date and a grade entered. I have tried "mark all as complete" and it does nothing. Similarly I have a list of "new submissions" in my assignment list saying there are 57 new submissions (for an assignment due the second week of class in which all…
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Matching question
Just curious if I'm the only one who thinks that the matching question works backwords. It's very confusing to setup and use. I've been trying to use it to identify parts on an image with numbers pointing on the image and having more choices than there are numbers but the only way to have more choices than numbers is to…
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my cousre next course is not on my portal
my next course is not on my portal for Kineo
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has anyone experienced an issue where the webex office hours do not display for all students?
anyone experienced an issue where the webex office hours do not display for all students?
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How I can update my profile role
Is there a way to reset my role on the user profile?
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User progress
hello , is there a way to reset a user progress in a course, i did try to rest the grades and the quizzes attempt but the user is still able to see the modules from where he finished and i would like to reset that from the beginning so he can start from module 1 and pass again the quizzes to see the other modules, even by…
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I cannot confirm my phone number for SMS notifications
Hello, every time I hit confirm your mobile number, nothing happens. I don’t receive a text message, does anyone know how to fix this issue?
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Students removed from groups randomly glitch?
Hello, I am currently a teaching assistant for a class that uses Brightspace and I noticed that at some point this semester students were randomly removed from previously created groups that they were enrolled in for seemingly no reason. There are a total of 11 groups in the class consisting of 4 to 5 people, and the…
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Adding Quick link to a module
I am often adding Quick link to a file or to a sub-module and nver had issues. This time Im trying to add Quick link to a pdf located in a sub-module and the whole sub module, in the process window to browse towards the file, isn't working Im getting a spinning can't do it window … anyidea why? (seem to be only with this…
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Firefox and Submissions
Has anyone had issues with Firefox and accessing submissions? We have one instructor that is having repeated issues where it loads as a fully blank page, and clearing her cache resolves the issue. The problem is that it happens every single time she tries to access submissions. We can't replicate it, and I even spent some…
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Quizzes and Apple iOS Computers
Has anyone heard if the issue with students using Apple iOS computers who are experiencing difficulties submitting and accessing quizzes on Brightspace is resolved?
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Why is the instructor name listed on the Assignment submissions list
How can I disable the Instructor name from the list of students who submitted an assignment, ready to be evaluated? thank you!
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Problems displaying inline LaTeX in the Quiz tool?
I'm trying to use inline LaTeX in a quiz question, such as: \( \vec{a}=\left[3,4\right] \) It displays fine in the little preview when I am creating the question. When I preview the entire quiz, however, none of this code is rendered with math notation (it just appears as I typed it above). I do not want to use the…
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Padlet in Brighspace keeps jumping when I type
I wanted to add to a Padlet for Uni. Each time I typed a letter the screen would jump and I can't see where I am typing. I thought it was just my computer issue (MAC) but a lot of people are also having this issue.
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deactivate student
how can I deactivate student account and access to student data after deactivate the account
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User Timezone update through API
We create users through the API, but for some reason Timezone is not an attribute that can be set and we need to ask users to configure it themselves. This is causing a lot of headaches for us as we have students and programs in multiple timezones. When could something like this be delivered?
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Grades
As the instructor, how can I change the decimal points in the Weight column to 2. When setting up the grades 'Display 2 decimal places for grade item values' vas set.
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Where can I find the tutorial that we needed to watch and answer questions afterward?
Hello team, this is Ms. Hooks and I need help in finding out where our tutorial reading is for today, not our chapter assignment.
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Welcome Window Widget and Firefox issue
When the Welcome Window pops up on Firefox (both at home and at school) I can't make it go away. It just freezes and I can't dismiss it nor use the X in the corner. I've tried waiting for it to go away, but I could wait all day. I don't have this problem with Chrome or Safari, only Firefox. Any suggestions?