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PIE Link Broken?
I'm attempting to access the PIE via the "Produce Idea Exchange" link under Resources, and I get directed to the Brightspace Learning Center instead to a page that says: Unavailable QuicklinkThe External Learning Tool is not available. Attempting to go to a previously saved link doesn't work, as the SSO sign-in has not…
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How
I'd like to correct the spelling in the title of a Primary Course. The current spelling is "Priamry". Course name is "POWT2244 4B Power Lab Priamry"
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answer not saved
Hello, I have an issue with a quiz answer. The student save his answer several times, but it had not been saved in the final quiz completion. (screenshot below)
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Is there a character limit for typed assignment submissions?
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Is anyone else having a problem with Brightspace pulse app?
My pulse app was working fine 2 days ago and then stopped. Un-installed and reinstalled, still not working.
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SCORM completion tracking not working
Hi there, I would like to add some SCORMs created using Articulate Rise onto a course offering. They aren't graded, there's no test at the end, we just want people to move through and look at all the content. I have successfully uploaded them and they are linking and launching correctly within the course. I have them set…
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Is anyone else having issues with the module thumbnails on their course home?
Hi! I am an ID and have been working on designing an online course in BrightSpace. I currently have photos on the description of the modules so that they show up on the course home thumbnails (see below). At the moment all the thumbnails show up as the course banners though I have different photos for each. When I go into…
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How can i add or modify my name on my certificate?
How can i add or modify my name on my certificate?
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Cannot save new/edited quizzes
The 'save & close' and 'save button' when creating/editing quizzes is not responding - on multiple computers. A simple question was posed last sept. on here. I'm attempting to use Verity by Yuja - not sure if that might be causing an issue?
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Link cannot be edited
I have encountered a link within a course that cannot be edited. It appears to be a link to a Pearson registration page, when clicked we are redirected to an error message from Pearson stating that the course is not accepting registrations. Could anyone provide insight into the following: Why can this link not be edited,…
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Retrieve deleted announcements
Hello, I would like to know if there is a way to retrieve deleted announcements from Brightspace. I mean beyond the "restore" function. Can an admin recover these deleted items? Thank you.
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Can we search release notes?
Is it possible to search release notes for keywords? Also, is it possible to search release notes from previous years? For example, this link no longer works: https://community.brightspace.com/s/article/Brightspace-Platform-November-2022-20-22-11-Release-Notes
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where do I download the Lockdown Browser for Bow Valley?
Can anyone tell me where to find and download the lockdown browser for Bow Valley?
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Tracking Push Notification through Pulse app
I want to track the announcement that comes as Push Notification through Pulse app to know how effective they are for students to keep in touch Is there a way to do it?
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deleted assignment
Hi, How can I recover a deleted assignment from the assignment tab? I accidentally deleted one of my students' assignments.
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I am unable to access the final exam link to turn in an essay.
Hello, I am taking and ENGL Lit class and the final exam does not have a link to turn in the essay. I have emailed the professor for help and she told me to contact Brightspace.
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Setup Wizard
I have three classes set up in BS, ALL classes are set the same in Setup Wizard (grades). Two of my classes show the students their final grades at the top when they log into BS to see their grades, the third class doesn't show the grade. EVERYTHING is set the same and yes, Release Final Adjust Grade is checked. Any ideas…
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PPTs are not opening up on my brightspace portal
Hi there, I am writing this to seek your assistance in fixing an issue on my brightspace portal. Lately, I have been experiencing an issue when I open PPT file from the course content. Attaching the SS for your reference. Thanks, Gagandeep Singh
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Students not receiving password reset emails
Hi there, We have been getting an increased number of reports where students are requesting password reset emails, or I manually attempt to send the emails and they are never received. The students emails are gmail, yahoo and hotmail. Can you please look into this? Thanks
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Potential caching or updating issue in classic experience on Content
I have a professor who updated the due date in content, it appeared saved, but when refreshed the old date reappeared. However, the corrected date showed in Assignments and on the calendar, it only appeared with the old incorrect date in content. I corrected content by deleting the assignment and then adding it back. Any…