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        <title>Known and Fixed Issues — Brightspace</title>
        <link>https://community.d2l.com/brightspace/</link>
        <pubDate>Sun, 09 Aug 2026 17:25:03 +0000</pubDate>
        <language>en</language>
            <description>Known and Fixed Issues — Brightspace</description>
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    <item>
        <title>SCORM content</title>
        <link>https://community.d2l.com/brightspace/discussion/9080/scorm-content</link>
        <pubDate>Tue, 21 Jul 2026 16:09:32 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Keerthana.R.9219</dc:creator>
        <guid isPermaLink="false">9080@/brightspace/discussions</guid>
        <description><![CDATA[<p>Can the SCORM packages have the ability to track the progress of the course? Any updates after this article published in 2022? (Data topic from this course)</p><p>https://community.d2l.com/brightspace/kb/articles/1093-building-html-pages-vs-scorm-content-in-brightspace</p>]]>
        </description>
    </item>
    <item>
        <title>Need my home University changed on my Bio</title>
        <link>https://community.d2l.com/brightspace/discussion/9069/need-my-home-university-changed-on-my-bio</link>
        <pubDate>Fri, 17 Jul 2026 15:25:30 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Melanie.C.8034</dc:creator>
        <guid isPermaLink="false">9069@/brightspace/discussions</guid>
        <description><![CDATA[<p>When inquiring at a few schools about taking a class online without degree path. Was told by one university -Black Hills State University the class was full so enrolled with another university. University of South Dakota. But Black Hill state has me in as their student. I told them did not register for the class through them and to drop me as a student , they did not. Im still showing up as their student not sure what else to do called both institutions and was told the D2L was ok to have other university attached. I do not want to pay until it is billed correctly. What cado now. now.</p>]]>
        </description>
    </item>
    <item>
        <title>Widgets - not showing correctly</title>
        <link>https://community.d2l.com/brightspace/discussion/9054/widgets-not-showing-correctly</link>
        <pubDate>Mon, 13 Jul 2026 14:07:26 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Thomas.A.367</dc:creator>
        <guid isPermaLink="false">9054@/brightspace/discussions</guid>
        <description><![CDATA[<p>Even though I have the widgets showing as 1 panel as the layout, it is appearing as a single square widget, left aligned. It does not stretch across the full landing page, even though the settings show that it should be.</p>]]>
        </description>
    </item>
    <item>
        <title>Turnitin Score</title>
        <link>https://community.d2l.com/brightspace/discussion/9005/turnitin-score</link>
        <pubDate>Thu, 25 Jun 2026 13:45:30 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Briya.P.6932</dc:creator>
        <guid isPermaLink="false">9005@/brightspace/discussions</guid>
        <description><![CDATA[<p>When I turn in my written assignments, I am not able to see my Turnitin score for one of my classes. Why is that ? </p>]]>
        </description>
    </item>
    <item>
        <title>Blocking users from Instant Messaging</title>
        <link>https://community.d2l.com/brightspace/discussion/8971/blocking-users-from-instant-messaging</link>
        <pubDate>Fri, 12 Jun 2026 15:10:01 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Mike.D.7</dc:creator>
        <guid isPermaLink="false">8971@/brightspace/discussions</guid>
        <description><![CDATA[<p>Is there a way to block individual users from using Instant Messenger or for users to block other users?</p>]]>
        </description>
    </item>
    <item>
        <title>Bring Back Crtl+F Browser Search</title>
        <link>https://community.d2l.com/brightspace/discussion/8929/bring-back-crtl-f-browser-search</link>
        <pubDate>Mon, 01 Jun 2026 14:04:01 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>christopher.houghton@stonybrook.edu</dc:creator>
        <guid isPermaLink="false">8929@/brightspace/discussions</guid>
        <description><![CDATA[<p>I would like to request the restoration of the ability to use Ctrl+F to search within the gradebook and have the browser immediately navigate to the selected item.</p><p>The recent update appears to have removed this functionality, resulting in a significant decrease in the efficiency and usability of the gradebook. In my courses, students typically complete approximately 80 assignments per semester. As a result, quickly locating specific grade items is essential for effective course management. Without the ability to use the browser's native search function, navigating the gradebook has become considerably more time-consuming for both instructors and students.</p><p>Additionally, the introduction of the new arrow-based navigation system has slowed the process of moving through grade items and locating specific assignments. What was previously a quick and intuitive task now requires substantially more time and effort.</p><p>Ease of navigation is a critical component of the user experience, and the current implementation negatively impacts day-to-day workflow. If this issue cannot be addressed, I will need to evaluate alternative learning management systems, including Google Classroom, that better support efficient grade management.</p>]]>
        </description>
    </item>
    <item>
        <title>Bulk course copy - New course name</title>
        <link>https://community.d2l.com/brightspace/discussion/8914/bulk-course-copy-new-course-name</link>
        <pubDate>Thu, 28 May 2026 12:46:46 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Ameeta.J.5440</dc:creator>
        <guid isPermaLink="false">8914@/brightspace/discussions</guid>
        <description><![CDATA[<p>We have successfully copied courses into new term courses. However, the new name does not get updated. </p><p>Have checked the template multiple times and as far as I can see, the format of the file we are using is identical. </p><p>Has anyone else encountered this issue? How was it resolved. </p><p>Thank you </p>]]>
        </description>
    </item>
    <item>
        <title>Removing an assignment from gradebook</title>
        <link>https://community.d2l.com/brightspace/discussion/8924/removing-an-assignment-from-gradebook</link>
        <pubDate>Fri, 29 May 2026 14:54:28 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Cheryl.P.6896</dc:creator>
        <guid isPermaLink="false">8924@/brightspace/discussions</guid>
        <description><![CDATA[<p>I incorrectly added an assignment to the gradebook twice.</p><p>How do I remove the assignment</p>]]>
        </description>
    </item>
    <item>
        <title>H5P - Feature request</title>
        <link>https://community.d2l.com/brightspace/discussion/8889/h5p-feature-request</link>
        <pubDate>Wed, 20 May 2026 12:02:23 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Joan Manuel.R.8817</dc:creator>
        <guid isPermaLink="false">8889@/brightspace/discussions</guid>
        <description><![CDATA[<p>Hi! </p><p>When using one of our content types (Cornell Notes <a href="https://h5p.org/cornell-notes)," rel="noopener noreferrer ugc nofollow">https://h5p.org/cornell-notes),</a> users are expected to copy text into their Clipboard, however, when doing so inside Brightspace, we're getting blocked from accessing the Clipboard.</p><p>Is this something that could be allowed on your end? </p><p>You may test this here: <a href="https://joubel.brightspacedemo.com/d2l/le/lessons/6764/topics/4472." rel="noopener noreferrer ugc nofollow">https://joubel.brightspacedemo.com/d2l/le/lessons/6764/topics/4472.</a></p><p>Here's what we see in the console:</p><span data-embedjson="{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/UDPAD37JUNJ6\/screenshot-2026-05-20-at-14-01-41.png&quot;,&quot;name&quot;:&quot;Screenshot 2026-05-20 at 14.01.41.png&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:117006,&quot;width&quot;:1500,&quot;height&quot;:294,&quot;displaySize&quot;:&quot;large&quot;,&quot;float&quot;:&quot;none&quot;,&quot;downloadUrl&quot;:&quot;https:\/\/community.d2l.com\/api\/v2\/media\/download-by-url?url=https%3A%2F%2Fus.v-cdn.net%2F6036482%2Fuploads%2FUDPAD37JUNJ6%2Fscreenshot-2026-05-20-at-14-01-41.png&quot;,&quot;active&quot;:true,&quot;mediaID&quot;:510387,&quot;dateInserted&quot;:&quot;2026-05-20T12:01:52+00:00&quot;,&quot;insertUserID&quot;:52608,&quot;foreignType&quot;:&quot;embed&quot;,&quot;foreignID&quot;:&quot;52608&quot;,&quot;embedType&quot;:&quot;image&quot;,&quot;embedStyle&quot;:&quot;rich_embed_card&quot;}">
    <span>
        <a href="https://us.v-cdn.net/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png" rel="nofollow noopener ugc" target="_blank">
            <img src="https://us.v-cdn.net/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png" alt="Screenshot 2026-05-20 at 14.01.41.png" height="294" width="1500" data-display-size="large" data-float="none" data-type="image/png" data-embed-type="image" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png 2000w, https://us.v-cdn.net/6036482/uploads/UDPAD37JUNJ6/screenshot-2026-05-20-at-14-01-41.png" sizes="100vw" /></a>
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        </description>
    </item>
    <item>
        <title>Bulk User Management CREATE Duplicated Users</title>
        <link>https://community.d2l.com/brightspace/discussion/8870/bulk-user-management-create-duplicated-users</link>
        <pubDate>Thu, 14 May 2026 13:16:59 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Laura.R.2442</dc:creator>
        <guid isPermaLink="false">8870@/brightspace/discussions</guid>
        <description><![CDATA[<p>I recently needed to add an employee list to some training but remembered that half the list was already in our system from a previous training. Rather than cross-reference the employee list and existing user list, I decided to use the CREATE action with Bulk User Management. I decided to do it this way because in the description of the action, it says, "This action is used to create a new user. If the user already exists, no action will be performed."</p><p></p><p>Turns out it created new users even if the user already existed, duplicating 40 users! This created a bit of a mess as some people logged in with their old credentials, some with the newly created ones, and I had to make sure whichever account they were using had the right access. I was quite frustrated as I only did this because the description said it wouldn't duplicate users. </p><p></p><p>Not sure if anyone else has experienced this or if I did something wrong, but I wanted to put it out there as an issue.</p>]]>
        </description>
    </item>
    <item>
        <title>Need a new feature to prevent fake Confirmation for Submission for quizzes</title>
        <link>https://community.d2l.com/brightspace/discussion/8821/need-a-new-feature-to-prevent-fake-confirmation-for-submission-for-quizzes</link>
        <pubDate>Wed, 29 Apr 2026 14:02:52 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Ying-Chih.C.3707</dc:creator>
        <guid isPermaLink="false">8821@/brightspace/discussions</guid>
        <description><![CDATA[<p>I asked students to show the confirmation of submission for the online test before leaving the room. However, some students used screenshots of previous tests to be allowed to leave and then continued taking the test outside the room. In large classes, it’s challenging to verify the submission online. A useful feature would be to allow instructors to change the color, shape, or other identifiable characteristics of the confirmation for each test. </p>]]>
        </description>
    </item>
    <item>
        <title>Selecting a date range in Lumi Insights</title>
        <link>https://community.d2l.com/brightspace/discussion/8738/selecting-a-date-range-in-lumi-insights</link>
        <pubDate>Wed, 08 Apr 2026 13:14:48 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Jessica.R.2093</dc:creator>
        <guid isPermaLink="false">8738@/brightspace/discussions</guid>
        <description><![CDATA[<p>When I adjust the date range in Lumi Insights by selecting a new start date and purposefully leaving off an end date, I get the following error: "Application error: a client-side exception has occurred (see the browser console for more information)." The error message does not tell end users what we did wrong. Could this be revised to point back to correct the date range instead? </p><span data-embedjson="{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/OJVH2HIXMHWC\/image.png&quot;,&quot;name&quot;:&quot;image.png&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:85678,&quot;width&quot;:2184,&quot;height&quot;:384,&quot;displaySize&quot;:&quot;large&quot;,&quot;float&quot;:&quot;none&quot;,&quot;downloadUrl&quot;:&quot;https:\/\/community.d2l.com\/api\/v2\/media\/download-by-url?url=https%3A%2F%2Fus.v-cdn.net%2F6036482%2Fuploads%2FOJVH2HIXMHWC%2Fimage.png&quot;,&quot;active&quot;:true,&quot;mediaID&quot;:496750,&quot;dateInserted&quot;:&quot;2026-04-07T20:12:49+00:00&quot;,&quot;insertUserID&quot;:85091,&quot;foreignType&quot;:&quot;embed&quot;,&quot;foreignID&quot;:&quot;85091&quot;,&quot;embedType&quot;:&quot;image&quot;,&quot;embedStyle&quot;:&quot;rich_embed_card&quot;}">
    <span>
        <a href="https://us.v-cdn.net/6036482/uploads/OJVH2HIXMHWC/image.png" rel="nofollow noopener ugc" target="_blank">
            <img src="https://us.v-cdn.net/6036482/uploads/OJVH2HIXMHWC/image.png" alt="image.png" height="384" width="2184" data-display-size="large" data-float="none" data-type="image/png" data-embed-type="image" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6036482/uploads/OJVH2HIXMHWC/image.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6036482/uploads/OJVH2HIXMHWC/image.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6036482/uploads/OJVH2HIXMHWC/image.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6036482/uploads/OJVH2HIXMHWC/image.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6036482/uploads/OJVH2HIXMHWC/image.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6036482/uploads/OJVH2HIXMHWC/image.png 2000w, https://us.v-cdn.net/6036482/uploads/OJVH2HIXMHWC/image.png" sizes="100vw" /></a>
    </span>
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<span data-embedjson="{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/VY7MC7PJLVQV\/image.png&quot;,&quot;name&quot;:&quot;image.png&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:18703,&quot;width&quot;:1229,&quot;height&quot;:646,&quot;displaySize&quot;:&quot;large&quot;,&quot;float&quot;:&quot;none&quot;,&quot;downloadUrl&quot;:&quot;https:\/\/community.d2l.com\/api\/v2\/media\/download-by-url?url=https%3A%2F%2Fus.v-cdn.net%2F6036482%2Fuploads%2FVY7MC7PJLVQV%2Fimage.png&quot;,&quot;active&quot;:true,&quot;mediaID&quot;:496748,&quot;dateInserted&quot;:&quot;2026-04-07T20:12:38+00:00&quot;,&quot;insertUserID&quot;:85091,&quot;foreignType&quot;:&quot;embed&quot;,&quot;foreignID&quot;:&quot;85091&quot;,&quot;embedType&quot;:&quot;image&quot;,&quot;embedStyle&quot;:&quot;rich_embed_card&quot;}">
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        <a href="https://us.v-cdn.net/6036482/uploads/VY7MC7PJLVQV/image.png" rel="nofollow noopener ugc" target="_blank">
            <img src="https://us.v-cdn.net/6036482/uploads/VY7MC7PJLVQV/image.png" alt="image.png" height="646" width="1229" data-display-size="large" data-float="none" data-type="image/png" data-embed-type="image" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6036482/uploads/VY7MC7PJLVQV/image.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6036482/uploads/VY7MC7PJLVQV/image.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6036482/uploads/VY7MC7PJLVQV/image.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6036482/uploads/VY7MC7PJLVQV/image.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6036482/uploads/VY7MC7PJLVQV/image.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6036482/uploads/VY7MC7PJLVQV/image.png 2000w, https://us.v-cdn.net/6036482/uploads/VY7MC7PJLVQV/image.png" sizes="100vw" /></a>
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        </description>
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    <item>
        <title>Kaltura - Video not availiavle on Iphone (IOS)</title>
        <link>https://community.d2l.com/brightspace/discussion/8744/kaltura-video-not-availiavle-on-iphone-ios</link>
        <pubDate>Thu, 09 Apr 2026 18:08:59 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>AMOS.W.9213</dc:creator>
        <guid isPermaLink="false">8744@/brightspace/discussions</guid>
        <description><![CDATA[<p>Hello team, quick Kaltura issue: on my iPhone, I'm getting an error saying my browser is blocking 3rd-party cookies so that the video won't play.  Have any of you run into this or found a quick fix?  Appreciate the help.</p><p></p><p>Amos</p>]]>
        </description>
    </item>
    <item>
        <title>Assignment / View Submissions / Users with no filter does not display anything - fix please?</title>
        <link>https://community.d2l.com/brightspace/discussion/8720/assignment-view-submissions-users-with-no-filter-does-not-display-anything-fix-please</link>
        <pubDate>Thu, 02 Apr 2026 22:58:25 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>David.B.587</dc:creator>
        <guid isPermaLink="false">8720@/brightspace/discussions</guid>
        <description><![CDATA[<p>The <span data-embedjson="{&quot;body&quot;:&quot;Video: Release Highlights https:\/\/www.youtube.com\/watch?v=EJQ_i54R1W4 You Asked, We Delivered The following updates were inspired by your submissions to D2L's Product Idea Exchange: * Admin Tools – Enhanced Admin Tools menu enforced ON in all environments | Updated* Inspired by PIE #: D11487 General Announcements * We are…&quot;,&quot;photoUrl&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/B7FTFM11S5QO\/d2l-bcommunity-300x400.jpg&quot;,&quot;url&quot;:&quot;https:\/\/community.d2l.com\/brightspace\/kb\/articles\/33623-february-2026-20-26-02&quot;,&quot;embedType&quot;:&quot;link&quot;,&quot;name&quot;:&quot;February 2026\/20.26.02 - Brightspace&quot;,&quot;faviconUrl&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/HVX4N37MPEWT\/favicon2.png&quot;,&quot;embedStyle&quot;:&quot;rich_embed_inline&quot;}">
    <a href="https://community.d2l.com/brightspace/kb/articles/33623-february-2026-20-26-02" rel="nofollow noopener ugc">
        https://community.d2l.com/brightspace/kb/articles/33623-february-2026-20-26-02
    </a>
</span>
 release added new filtering options ("Groups – Improved filters by groups and sections | Updated") throughout many tools. It says that "By default, all users display until filters are applied." </p><p>However this is not my experience in the Assignment tool when viewing submissions. When I attempt to view the submissions for an assignment by user (e.g., from the dropdown in next to the assignment listing), I see only "There are no users for the search" until I select the Filter by: Sections dropdown and enable one or more of the sections and then click Apply. I did not have to do anything like that to see submissions by user prior to the new filtering. </p><p>(I have not touched the search options: the search box is empty; if I show the options, submissions and feedback are set to "Show everyone".)</p><p>Clicking "Submissions" instead of the default "Users" does show all submissions, but this listing doesn't include information as to whether feedback is published or read. This view also doesn't include the new filtering option.</p><p>I believe this behavior is a bug; it is contrary to the description in the release notes. It is also somewhat alarming until you figure out that all your students' work hasn't somehow been erased…</p>]]>
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    <item>
        <title>Unsecured network when accessing learning materials</title>
        <link>https://community.d2l.com/brightspace/discussion/8692/unsecured-network-when-accessing-learning-materials</link>
        <pubDate>Thu, 26 Mar 2026 15:14:45 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Jackson.W.8843</dc:creator>
        <guid isPermaLink="false">8692@/brightspace/discussions</guid>
        <description><![CDATA[<p>how does brightspace help protect the intellectual property when the learners are attached to risky internet service providers.</p><p><br />
I am studying with the national payroll institute of Canada who uses brightspace and I recently was stuck in a shady automotive repairs shop for half a day. While they played around inside the guts of my car, I was prepared enough to have my access credentials to continue my learning objectives while I waited. However, I noticed the public access point was being quite unpredictable with its loading behaviours on all the resources surrounding brightspace and the external links to outside resources were experiencing similar difficulties.</p><p>Could you explain or point me in the direction of data security policies and how to protect the IP from being accessed maliciously? I might have an apple to trade for the efforts.</p>]]>
        </description>
    </item>
    <item>
        <title>Problem with the editor</title>
        <link>https://community.d2l.com/brightspace/discussion/8592/problem-with-the-editor</link>
        <pubDate>Thu, 19 Feb 2026 20:34:32 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Kelly-Jo.F.9957</dc:creator>
        <guid isPermaLink="false">8592@/brightspace/discussions</guid>
        <description><![CDATA[<p>Has anyone had a problem with the editor. It isn't letting me post. I got this back in October and now again. I don't remember what whas done about this. How am I supposed to do my college work without being able to access this? </p><span data-embedjson="{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/FE8ABL6VP635\/error-on-database.png&quot;,&quot;name&quot;:&quot;error on database.png&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:45747,&quot;width&quot;:1625,&quot;height&quot;:589,&quot;displaySize&quot;:&quot;large&quot;,&quot;float&quot;:&quot;none&quot;,&quot;downloadUrl&quot;:&quot;https:\/\/community.d2l.com\/api\/v2\/media\/download-by-url?url=https%3A%2F%2Fus.v-cdn.net%2F6036482%2Fuploads%2FFE8ABL6VP635%2Ferror-on-database.png&quot;,&quot;active&quot;:true,&quot;mediaID&quot;:494115,&quot;dateInserted&quot;:&quot;2026-02-19T20:07:48+00:00&quot;,&quot;insertUserID&quot;:74823,&quot;foreignType&quot;:&quot;embed&quot;,&quot;foreignID&quot;:&quot;74823&quot;,&quot;embedType&quot;:&quot;image&quot;,&quot;embedStyle&quot;:&quot;rich_embed_card&quot;}">
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        <a href="https://us.v-cdn.net/6036482/uploads/FE8ABL6VP635/error-on-database.png" rel="nofollow noopener ugc" target="_blank">
            <img src="https://us.v-cdn.net/6036482/uploads/FE8ABL6VP635/error-on-database.png" alt="error on database.png" height="589" width="1625" data-display-size="large" data-float="none" data-type="image/png" data-embed-type="image" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6036482/uploads/FE8ABL6VP635/error-on-database.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6036482/uploads/FE8ABL6VP635/error-on-database.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6036482/uploads/FE8ABL6VP635/error-on-database.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6036482/uploads/FE8ABL6VP635/error-on-database.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6036482/uploads/FE8ABL6VP635/error-on-database.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6036482/uploads/FE8ABL6VP635/error-on-database.png 2000w, https://us.v-cdn.net/6036482/uploads/FE8ABL6VP635/error-on-database.png" sizes="100vw" /></a>
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    <item>
        <title>Automating milestone emails when learners complete any N module quizzes+surveys (Intelligent Agents)</title>
        <link>https://community.d2l.com/brightspace/discussion/8569/automating-milestone-emails-when-learners-complete-any-n-module-quizzes-surveys-intelligent-agents</link>
        <pubDate>Tue, 10 Feb 2026 14:43:17 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Tom.C.8067</dc:creator>
        <guid isPermaLink="false">8569@/brightspace/discussions</guid>
        <description><![CDATA[<p>Hi all! I’m hoping to get suggestions for a D2L automation problem.</p><p>Context:</p><ul><li>Single D2L course contains 11 units. Each unit is “complete” when the learner finishes the unit’s survey AND the unit quiz(s) with a passing score (&gt;=70%).</li><li>We want automated emails sent to instructors when a learner has completed ANY 5, 10, 15 units (order doesn’t matter).</li><li>Currently we use Awards to manually count how many learners have completed 5/10/15 units. Intelligent Agents would be ideal to send emails, but the Release Conditions in Intelligent Agents do not include “Completed any N quizzes/surveys/awards.”</li><li>Surveys cannot be placed in the gradebook, so gradebook-based triggers aren’t viable.</li></ul><p>What I’ve considered:</p><ul><li>Intelligent Agents can’t check “any N activities completed” as a release condition.</li><li>Surveys aren’t grade items.</li><li>Quizzes need to enforce &gt;=70% as part of the unit completion rule.</li><li>We don’t need a specific sequence. We just need a count of completed units.</li></ul><p>Questions:</p><ol><li>Has anyone used Checklists / Competencies / Standards (or Learning Objectives) to represent each unit and then used those as the basis for counting “units completed”? Can Competencies be used in Intelligent Agents’ release conditions (or otherwise polled) to trigger an agent when a learner reaches any N competencies?</li><li>Any examples of mapping quizzes/surveys to a competency or checklist item, and having that competency marked complete only when both quiz (&gt;=70%) and survey are done?</li><li>Alternatives: Has anyone used Class Progress, Completion Tracking, or Custom Progress tools + Intelligent Agents to do this? Can Class Progress be used as a trigger for an Intelligent Agent (e.g., “progress &gt;= X topics completed”)?</li><li>Integrations / automation: Anyone automate milestone emails outside Intelligent Agents that monitors D2L activity and sends emails when learners hit thresholds?</li><li>Any other recommended approach that reliably counts “any N units completed” and can send automated notifications?</li></ol><p>If you have step-by-step config notes, screenshots, or sample release-condition logic/scripts you can share, that would be extremely helpful. Thanks in advance!</p>]]>
        </description>
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    <item>
        <title>how do post my assignments on turnitin</title>
        <link>https://community.d2l.com/brightspace/discussion/8564/how-do-post-my-assignments-on-turnitin</link>
        <pubDate>Mon, 09 Feb 2026 14:03:57 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Hamdawaihi.M.4823</dc:creator>
        <guid isPermaLink="false">8564@/brightspace/discussions</guid>
        <description><![CDATA[]]>
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        <title>Has anyone experienced inconsistent “overdue” notices for assignments/quizzes completed on time?</title>
        <link>https://community.d2l.com/brightspace/discussion/8334/has-anyone-experienced-inconsistent-overdue-notices-for-assignments-quizzes-completed-on-time</link>
        <pubDate>Tue, 25 Nov 2025 21:40:12 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>Elaine.C.420</dc:creator>
        <guid isPermaLink="false">8334@/brightspace/discussions</guid>
        <description><![CDATA[<p><strong>Details:</strong><br />
In one of our courses, we’re seeing a strange issue where a single assignment appears as <strong>“overdue”</strong> for all students in the <strong>Content</strong> area, even though every student submitted it before the due date. I impersonated eight different students, and the behavior is identical—only this one assignment shows the overdue message, while all other assignments look normal.</p><span data-embedjson="{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/PKWGVZ2DH9PI\/78c29d7b9759f6d05d68b8b6f053af8f-iix.png&quot;,&quot;name&quot;:&quot;78c29d7b9759f6d05d68b8b6f053af8f.iix.png&quot;,&quot;type&quot;:&quot;image\/png&quot;,&quot;size&quot;:2167355,&quot;width&quot;:4472,&quot;height&quot;:2796,&quot;displaySize&quot;:&quot;large&quot;,&quot;float&quot;:&quot;none&quot;,&quot;downloadUrl&quot;:&quot;https:\/\/community.d2l.com\/api\/v2\/media\/download-by-url?url=https%3A%2F%2Fus.v-cdn.net%2F6036482%2Fuploads%2FPKWGVZ2DH9PI%2F78c29d7b9759f6d05d68b8b6f053af8f-iix.png&quot;,&quot;active&quot;:true,&quot;mediaID&quot;:490726,&quot;dateInserted&quot;:&quot;2025-11-25T21:38:59+00:00&quot;,&quot;insertUserID&quot;:21001,&quot;foreignType&quot;:&quot;embed&quot;,&quot;foreignID&quot;:&quot;21001&quot;,&quot;embedType&quot;:&quot;image&quot;,&quot;embedStyle&quot;:&quot;rich_embed_card&quot;}">
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            <img src="https://us.v-cdn.net/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png" alt="78c29d7b9759f6d05d68b8b6f053af8f.iix.png" height="2796" width="4472" data-display-size="large" data-float="none" data-type="image/png" data-embed-type="image" srcset="https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=300, width=300/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png 300w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=600, width=600/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png 600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=800, width=800/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png 800w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1200, width=1200/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png 1200w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=1600, width=1600/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png 1600w, https://us.v-cdn.net/cdn-cgi/image/quality=80, format=auto, fit=scale-down, height=2000, width=2000/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png 2000w, https://us.v-cdn.net/6036482/uploads/PKWGVZ2DH9PI/78c29d7b9759f6d05d68b8b6f053af8f-iix.png" sizes="100vw" /></a>
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<p><strong>Follow-Up Issue:</strong><br />
We’re now noticing similar behavior with some <strong>quizzes</strong>:</p><ul><li>The quizzes are auto-graded and published to the gradebook.</li><li>Some quizzes randomly display an <strong>“overdue”</strong> notice for students who completed attempts well in advance.</li><li>Other quizzes show the correct behavior and simply display the due date.</li></ul><p><strong>Ask:</strong><br />
Has anyone else run into this?<br />
If so, did you identify what caused it or find a workaround? Any insight would be greatly appreciated.</p>]]>
        </description>
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    <item>
        <title>How to reduce the darkening of banners</title>
        <link>https://community.d2l.com/brightspace/discussion/8472/how-to-reduce-the-darkening-of-banners</link>
        <pubDate>Mon, 12 Jan 2026 18:39:38 +0000</pubDate>
        <category>Known and Fixed Issues</category>
        <dc:creator>William.B.467</dc:creator>
        <guid isPermaLink="false">8472@/brightspace/discussions</guid>
        <description><![CDATA[<p>I spent a lot of time constructing banners with images relevant to my courses.  The darkening covers almost the entire banner, obscuring my efforts to visually stimulate and engage learners.  I have to question whether techies who impose these kinds of changes actually consult educators.  The darkening should at least be adjustable to the area of text imposed.  My message: please consider carefully how students experience learning.  Find solutions that work for all students, disabled or not.</p><span data-embedjson="{&quot;url&quot;:&quot;https:\/\/us.v-cdn.net\/6036482\/uploads\/4VI1JM7R2QXZ\/redacted-banner-image.jpg&quot;,&quot;name&quot;:&quot;redacted banner image.jpg&quot;,&quot;type&quot;:&quot;image\/jpeg&quot;,&quot;size&quot;:74252,&quot;width&quot;:1263,&quot;height&quot;:229,&quot;displaySize&quot;:&quot;large&quot;,&quot;float&quot;:&quot;none&quot;,&quot;downloadUrl&quot;:&quot;https:\/\/community.d2l.com\/api\/v2\/media\/download-by-url?url=https%3A%2F%2Fus.v-cdn.net%2F6036482%2Fuploads%2F4VI1JM7R2QXZ%2Fredacted-banner-image.jpg&quot;,&quot;active&quot;:true,&quot;mediaID&quot;:493114,&quot;dateInserted&quot;:&quot;2026-01-12T16:14:23+00:00&quot;,&quot;insertUserID&quot;:85041,&quot;foreignType&quot;:&quot;embed&quot;,&quot;foreignID&quot;:&quot;85041&quot;,&quot;embedType&quot;:&quot;image&quot;,&quot;embedStyle&quot;:&quot;rich_embed_card&quot;}">
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