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How to enable new content experience
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Where do I find the place submit a help ticket?
I can no longer locate how to generate a help desk ticket/talk to a rep. This is a time-consuming effort and I am not sure I understand why we no longer have that on the homepage. Can I get a direct link or instructions to where I need to go to get help?
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Work To Do Widget
Hello! I found out that the work to do widget shows some strange behavior when a user has multiple roles within D2L. At the org level where the widget is displayed, the user's role is student, but at the course level, the user's role is teaching assistant. The assignment deadline is displayed in the work to do widget even…
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Minimum system requirements for Brightspace learners?
We are updating our student support documentation for the upcoming academic year. I searched here but I was unable to find recommendations on the minimum system requirements for learners for Brightspace (Creator+). Anyone point me in the right direction? Thanks! Bev
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What is LMS? I need to submit a term paper in it? How do I get there?
How do I find it, where is it and what is it?
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how do i send an email because i havent been able to figure it yet?
i keep trying to send an email to instructor but i dont know where to go to so i can do so
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Rubric feedback
I've had several staff ask why the criterion feedback is not automatically showing in the overall feedback. If a rubric has Initial Feedback (1) entered when selecting a level of achievement (3) in a criterion, the feedback appears in the criterion feedback (4) but not the overall feedback (5). This is not a function I…
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How do you change the font and font size in multiple questions simultaneously in a quiz?
I'm working with two different quiz libraries, each using different fonts and font sizes, to create quizzes for my course. I'd like to make everything uniform. I figured out how to change the font and font size for each individual question and question choice (multiple choice) but this is very tedious. It's not obvious how…
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asin in formula for arithmetic questions
It seems that asin is not supported. Does anyone know how to handle that? The answer for one of the questions I am trying to write is an "asin(x)" Thanks
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Analytics core guide - activity categories
Hi everyone. We're looking for the data associated with assignment categories on the data hub. where can I find the table and field that contains this information? Thank you.
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create upload video
how do I create and insert a video note?
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No Course
When I logged in today I received the following message: You do not have access to any courses. Could you point me in the direction to fix this?
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Course not showing up today
My course is not available for viewing today. Does anyone know how to access it? Thank you, Carlee
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I'm new here so still trying to figure out how to use it. How can I access the main home page?
How can I get it to where I can view messages, documents, etc?
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How do i access the video note tool? Where is it located?
How do I access the video note tool? Where is it located?
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SCORM deployment options
We have noticed that there are very limited SCORM deployment options. As an example on exporting Articulate Rise which has main sections which have defined lessons (sub – section pages), the SCORM options on deployment in LZ are limited as a result this leads to limited SCORM statistics on viewing user engagement on…
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I am registered to the wrong school
In the mobile app, it says I am a student of SUNY Adirondack. I took one class there last semester as a high school student. How do I make sure brightspace knows that I am going to SUNY Oneonta instead.
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How can I change the start and end dates for a fixed midterm for one student?
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SSL Cert
Do you need anything from us after we renew Azure SSL cert? A new cert or just metadata or nothing?
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student system pushed out of exam- can I find her submission still?
I had a student who had completed the exam, but her internet connection failed, and could not save her work can I access it for marking?