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Release Notes
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Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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How do we access the question library?
Hi We want to make amendments to some of the questions in our quizzes and would like to alter the question library so that any change is cascaded down to all the quizzes that use that question. However we can't find the question library! Can you explain where this is found? Many thanks Best regards Debbie
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LTI 1.3 but having trouble with authentication (/d2l/lti/authenticate). Keep getting 404s.
Hello Team, I'm trying to get our tool to work with 1.3 and brightspace. I'm currently trying to implement openid to authenticate with. Brightspace gets to my auth method fine but when I try to redirect the user to the openid auth endpoint I keep gettings 404. Checking your help it says to check I have all parameters…
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Error - section name too long to create single user, member-specific groups
Hello all, I'm trying to create single user, member-specific groups in order to create a journal for students. I want to restrict enrollments by section. However, the section name I have selected must be too long because an error comes up saying the group prefix cannot be over 40 characters, and the groups are not created.…
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My browser locks up and won't scroll when using Brightspace
I've had this issue with my home institution and a different school where I am taking a grad school course in Brightspace. In discussions and assignments, my browser won't scroll anymore. To see the proper button to save my work, I have to make the page smaller (ctrl+-) to zoom out so I can see it.
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Why can I Only view images from insert stuff > course files menu?
I have to go to insert quick link, then course files and I can see all of my files, pdf's, word documents, images, etc. However, when I click insert stuff > course files I am only able to see/select image files. I don't know what content experience I am getting.
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Open in new tab not working from Assess Discussion screen
When grading a discussion in the assess discussion screen: I try to open the topic score link in a new tab, I get a blank page. Attached is the link I am clicking. I can't add a second screenshot for the window I am getting when clicking this link, but it says "about:blank#blocked". I have tried all the standard fixes for…
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Allowing students to review a quiz
Here's our dilemma, we've found that students are waiting until after they leave the proctor to open their quiz review and then take photos of the quiz answers. As a result, our tests have been compromised and need to be rewritten. We know how to set parameters to allow only one review attempt, how long they can have that…
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Managing Sections
Good Morning, Our institution uses sections to manage large intakes. We have up to 200 students for some intakes. We would like to look into ways to stop instructors from posting in other sections, as many often forget to restrict their posts to their own sections. Is there any way for their roles to only post to their own…
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How can I use a Formula Grade item to calculate out a final grade.
This gradebook is using the weighted system. I have many categories that include many grade items in each. Weighting is very different for each category. In this program, the in class learning if worth 80% and an external exam is worth 20%, however, the gradebook needs to reflect specific weightings for the in class…
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Is it possible to edit or update the rubric linked to an assessment that is currently in use?
For context, in one of our courses, we initially had 12 modules. However, we removed the last 3 modules earlier this year. Our assessments/activities used a rubric to grade all 12 activities corresponding to these 12 modules. Now, we want to update the rubric by removing the last 3 activities (10, 11, and 12).…
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Sub modules vs. Modules in Classic content?
What are the pros and cons of using modules vs. sub modules in Classic content? Can anyone share some examples of how you have effectively used sub modules? (I am looking at this from an instructional design standpoint how to best use them. We are converting from Blackboard from Brightspace so I am trying to get a handle…
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How to make a first post?
I have just joined and I am not sure how to make a first post.
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Can you define a temporary dataset and then connect to it in a second step of a process?
I am trying to connect Users to User Logins to Organizational Units so I can get faculty logins by college and department. Tried a few different ways but no luck.
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Can an award be triggered on some but not all quizzes or dropboxes?
We have a client who would like learners to reflect either via dropbox or Written Response. These will not be graded and they will only need to complete 5 out of 8. Therefore there will be 8 quizzes or dropboxes to choose from and will only need to pick 5. Is there an option for D2L to release a certificate using an…
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Issues with importing ILP courses from Brightspace into EvaluationKit (Watermark)?
This is our first semester using Brightspace and importing courses using Ellucian's ILP product. I am attempting to import courses into EvaluationKit and the only courses EvaluationKit sees are the ones I've created manually. Nothing that has come over via ILP is showing up when I search the LMS. Has anyone run into a…
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Request for Help with Legend for Quiz Icons in D2L
I hope this message finds everyone well. I have set up quiz questions in my D2L course so that when a quiz is published, the D2L system displays the following to learners: The correct answers to the displayed question. The learner’s response to the displayed question. The learner's grade for the displayed question. Some…
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How do I hide zoom links when not using zoom?
I am not offering classes via zoom, so how do I hide the links to my zoom sessions? I feel that having these links can create confusion for students who think they may be an option for participating in class.
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How do I delete a quiz with a locked sign?
Hello I've imported quizzes from several courses and now I want to delete the ones that I'm not using in the course. However when I try in the quiz management area, the courses I tick are not deleted I think because they have a key (locked?) symbol by them. Why is this locked symbol there and can I remove it to delete the…
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How do I resend an enrollment email to a learner?
I enrolled a group of learners and did not click the "send enrollment email" button because we are waiting to notify learners until after the facilitators have been trained. However, the "send enrollment email" button seems to now have disappeared now that learners have been enrolled. How do I now send them their…
- Is there a way to get a report of who deactivated which users?
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Upcoming Events
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D2L Launch Week: Intelligent By Design
D2L Launch Week is back! Join us October 20–22 for D2L Launch Week Q3: Intelligent by Design, a three-day global virtual event series where new product innovation meets real customer impact. Here’s what you can expect: 🎓 Day 1 – The Future of Teaching and Learning: See the latest D2L Lumi AI and Createspace innovations and…
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Evolution of Content: Updates, Enhancements, and What's Ahead
Content continues to evolve, and we're here to help you stay ahead of the changes! Join us as we explore the latest enhancements to Content, discuss the Intent to End of Life announcements for Classic Content and Learner Experience, and take a closer look at the direction we're heading. You'll also discover resources to…
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.