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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I've manually created a survey in D2L for my students (I am not using the question library). However, I can’t find the setting to make one of my survey questions non-mandatory (ie optional) for my students… Any ideas, folks? Thanks in advance! James

Greetings, I just wondered if anyone else was having issues with course copies. I had a faculty member copy the content from 2 different courses and in both cases the assignments were no longer linked to the grade center. Deb

Is there a way to keep the overall gradebook in D2L set to drop ungraded items but let the instructor select certain grade items to treat as 0? For example, after an assignment is past due, the instructor could set only that item to treat ungraded items as 0.

Hi Brightspace, Here's the context: Our lecturers have a set of quiz questions that they had written out in a word document file before using the given BS Quiz Template to import the quiz questions into Brightspace. Some of these questions include quotation marks and we realised that when the quotation marks were copied…

I don't know if this is a bug or a design decision… When adding Start and End dates to a Forum and putting those dates on the calendar, nothing appears on either the Work-to-Do widget or the Pulse app. They do appear on the course calendar. Adding start-end dates to the Topic, those dates do correctly appear on the…

is there a way to export the gradebook to include the feedback that was given in the feedback column.

I can't seem to search for them in a class. I have Super Admin access. I can find the users when I use the "users" option for the entire system, but not when I am in the class itself. My only choices in classlist are instructor or learner. I see how I can see an enrollment log, but no way to change the user role in a class…

Quick question to the Community… Is it possible to allow one student to access a Lessons module say a week before it opens to the other students in a course? I know you can setup accommodations for a student in the Assignments, Quizzes but can it be done at the Lessons level? Is there a trick of the trade to allow this?…

In our organization we have classes where two students have the same name - they are defined by their Org defined ID. How can I add this to the attendance register? I've added it to the gradebook, but there don't seem to be any settings to change it in individual classes, and I can't see where to change it for the entire…

I am taking an online course, yesterday i was 18% complete this morning it says 0%. What do i do?

How do I remove a class off my dashboard that I am not enrolled in?

I received the following from an instructor. Does this sound familiar to anyone? When replacing a file with the same name, new file won't show if same name . Fix for now is to rename file with name different from original. Example: A.pdf, replace with A1.pdf and it will show . My guess is that there is some caching issue…

We have released a course with a scorm package containined. We have noted an error in the SCORM and need to replace with an updated version. There are learners that have completed the current scorm and gained an award for the course. I do not want to replace this scorm and then find it has affected peoples completion…

getting an error message when I try to upload an image. The image is a jpg file. I tried it in Firefox and Chrome and got the same error.

Hello, We recently purchased Creator+ but I'm having some trouble getting it to apply either custom styles via CSS or through the Content Styler when applied to branded templated pages. Therefore, my question is actually twofold. I am wondering if there is a mechanism by which we can apply custom styles via CSS (or any…

I have a professor who had a quiz and noticed that there were a couple of answers (after the quiz had ended) that had multiple answers (they must have accidentally chosen multiple answers). After they went back to indicate one of the answers as being correct they now have multiple questions with no stats. Is there a way to…

We are trying to verify the access token from OAuth. In order to do this, we need a "key identifier" (kid) from Brightspace, but we are not sure how to find it. There's one endpoint in our environment called: https://<instance>.brightspace.com/d2l/.well-known/jwks Here are a set of keys that can be used, but none of them…

I think I may know the answer to this question but I would like to be certain. In the event a user in Brightspace ends up with duplicate user accounts, is it possible to merge the two accounts together and expect the user data/course enrollments to merge in a logical, non-destructive way? It's great that the user name for…