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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I have notifications set up in the Pulse App and I see them when I open the app and tap the notifications button. However, even though I have notifications enabled for Pulse in my iPhone settings, I still do not get push notifications such as badges and sounds. How can I fix this? Notifications I can only see when I open…

Hi I've set up a Business Law quiz which is in a grade book which has a grade out of a 100 points and a grade colour scheme. Can I specify anywhere the pass mark of 60% so that the mark is green when it is 60% or above and amber/red if less than 60%? Hope you can help. Debbie

Hello I've set up the grade function on our Business Law virtual master course but frustratingly the export function only gives the option of exporting the fields here and below: To be of any value to us we need to know: Which course the grades relate to (course name and code) What date the grade was added (grades progress…

Hi Brightspace community! Throwing out a thought to ask about how the community conducts quizzes that require the grading of mathematical calculations. Pen and paper submissions are the traditional way, but we are looking into digital submissions. A hybrid method we have come across is requiring students to submit the…

Our nursing department sets up their quizzes with Respondus LockDown Browser, puts a password on the quiz, and sets the results view to a limited 15 minutes viewing time after quiz submission. Previously, the instructor would wait until all of the students were in the quiz, then they would hide the quiz from users. That…

My son is a student at Rick Hansen Secondary. How do I see his classes?

My apple pencil used to let me write on homework. Now it will only highlight or highlight with light gray writing. What setting changed and how do I get it back to being a writing utensil.

Hi All- Currently in the middle of a SIS change over and testing the API between the SIS and Brightspace. Noticed this morning on a test push, that the course sent over only had an offering and had no section. In our current LMS setup, we sent over the template, course offering and then a course section. I was not involved…

Hi, I am not receiving any emails from my professor because the email that is associated with my account is incorrect. How do I fix this?

I have a live course with a current certificate and old accreditation numbers on it, I need a new certificate added with new accreditation details, but do not want people who completed this previously to get a new certificate. If I add a certificate attached to quiz completions, how can i ensure only a new batch of…

See the image below where no question can be seen-highlighted area. The scroll bar is also tiny -circled in red. I miss the option of just Add/Edit in old D2L settings. I can't figure out how to choose any question if I can't even see the questions at all.

I am looking for something similar to Cengage or McGraw Hill to integrate into D2L. Does anyone have any recommendations?

Hi, I'm the student online support specialist at my college, and I've been getting an handful of students in an Art History class that keep getting this error when they try to post in the instructor's discussion area. One of the students actually got a picture of it and sent it to me. It's a little vague, so I'm trying to…

I associated a rubric with an assignment. The gradebook shows the summation of the rubric marks, but I'd like a spreadsheet with the grades for every student and what they received for each criterion. Is this possible in D2L? I am an instructor.

How can I add my FAQ to my content? I've created one, but can't seem to find a way to include it in the content of my course. Thanks!

How do I produce a file that lists all grades for Brightspace?

Our institution have been using the following script Steve Bentley posted back in 2019 https://community.brightspace.com/s/article/Developer-Spotlight-Using-a-script-to-surface-draft-assignment-grades Recently I've been looking to modify the script but my Javascript knowledge is basically non existent so I'm not even sure…

Could you please clarify how sessions are tracked and whether there could be any system errors affecting data accuracy? We observed that a student downloaded a document from Brightspace, yet the system recorded it as 1 visit | 0d 0h 0m 0s | Downloaded. How can a download be registered without any time allocation?…

When viewing the attempt logs for one of my quizzes, I noticed that all the columns—Quiz Entry, Quiz Completion, Quiz Attempt Deleted, and Quiz Attempt Restored—display the same date and time for 25 students. However, when I review each individual attempt, I see varying times that align better with expected activity.…

When our faculty users attempt to look up a student's auditor (coach), they receive a Not Authorized error. This error also occurs when an Admin user impersonates a faculty member. However, when an Admin uses Role Switch to faculty, the error doesn't occur. What's going on, and how do we let faculty view auditors? The…