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Release Notes
Connect with our release information to learn about monthly improvements and updates to Brightspace.
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Known and Fixed Issues
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Customer Enablement
Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!
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Accessibility
The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.
Higher Ed / Postsecondary
Category List
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Discussions
Discussion List
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How do you enable HTML templates in the new content experience?
How do you enable HTML templates in the new content experience? The instructions I've found on your website only show this for the classic content experience.
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I'm trying to use learning resources for teachers on cognia and i can't create certificates
Hello, I am having a lot of trouble with this new page. I would like to assign certificates of completion to my teachers who are done with their labs and I can't for the life of me find where. I don't even know where the admin tools menu is. please help! Thanks Marisol
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Monitoring Students Tab Usage During A Quiz
I had caught one of my students switching tabs during a quiz. To prevent this going forward, I would like to know where I can go to see how many times the tab has been switched and when. I have been made aware of this feature through other forums, though I have not been able to figure out where I can see this.
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How do students and admins access student lockers
Hi there, Can someone provide details on how students access lockers and they can upload content therein? How do admins access these lockers?
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course feedback
I do n ot have that tab in my course? Where do I see my course feedback from students at the end of the semester? Thank you.
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Why must all courses remain on the learners view even after the course duration is up?
This platform has been just swell for learning so far. However, there is one significant pain point for me and many friends alike. The old courses are no longer relevant and never go away! I have done enough research on the internet to find that I must contact my instructors to "close" or deactivate the courses. We have…
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The change email is not working
Hello. I need to change my email for the community. In the account and privacy settings is not working when I click on the change email button. Is there a certain web browser Thank you Susan Floyd
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How do I answer discussion questions?
Hello, I’m new to bright space I was wondering how do I submit and answer other students discussion questions for a grade?
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embed Discussion in Content - view as Learner
After I embed a Discussion into Content and view as la earner, this is what I see. Previously, there was no "Go To Discussion' button. The discussion was embedded in the Content main window. What happened? I contacted our helpdesk to check it for us. They said they can impersonate a learner/student, and it works correctly.…
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Can an instructor add a menu in the student answer box for a math final exam?
An instructor has uploaded her final in Brightspace, but instead of students having to write out 'pi' or 'square root' can she enable a menu to allow students to write those characters? If this is possible, could you provide the steps?
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Activity description not appearing for students
One of our instructors is moving her class to the new content experience. Her LTI assignments each have a description that would appear in the old content layout, but these descriptions are now not visible to students. Is this a limitation of the new content experience?
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Do Annotation View settings stick submission-to-submission?
I was under the impression that annotation view settings, such as zoom and fit width, were "sticky" submission-to-submission. Are they not? Were they ever? I'm an administrator, so I don't grade as often as faculty. I assumed these settings were "sticky" so that instructors did not need to fuss with the view settings while…
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Possible to set asynchronous quiz with synchronous end date?
Let's say I have a need to setup a Quiz that should be available from 1 May 2025 0001 hrs til 5 May 2025 2359 hrs. All submissions should be in by 5 May 2359 hrs. The quiz itself should have a time limit of 10 min. Is there any way to setup the quiz settings in Brightspace such that the End Date can still be set at 2359hrs…
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Bulk Course Creation
Hello - I am trying to figure out the format and process for creating blank shells into my D2L instance. We have been creating courses manually and I know there has to be an easier way. I got a little turned around reading through the documentation. Does anyone have any experience doing this? Could I create a new…
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Grade Export to SIS Section Locked
We have recently implemented the Export to SIS feature in our LMS and are coming up with an error that we have not seen before. When some faculty are following the procedure and exporting their grades, some users have their grade not send over as it states that the section is locked and then gives the section number (see…
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Unsubscribe option for Intelligent Agent emails
Hi there, I’m wondering if there’s a way to include an unsubscribe option in Intelligent Agent emails that are sent to users who haven’t checked their courses in the past 10 days. We’re using Brightspace for a self-paced course without strict deadlines, so the Intelligent Agent messages are meant to be friendly nudges.…
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New to Brightspace and reporting...
I need to develop reporting from the D2L data on at-risk students. This should include last date of submission, last date of login, and current grades. Is this possible?
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What is the best way to put dates on Cengage Mindtap assignments?
The assignments seem to come over as topic rather than actual assignments but the dates do not come over. I do not know how to add dates so students and reporting will see them.
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Rubrics
HELP. I'm trying to delete a rubric in D2L and there is no box before the rubric on the page. How do I get that box back so I can click and delete:
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Widget and Banner Image
Hello! How do I change the image to the widgets? A faculty member would like to have a different picture on the widgets that what's shown on the banner. We know how to change the banner image, but I am not sure how to change the widget images. Thank you!
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Brightspace Guided Training: What's New for Brightspace 20.26.11
Stay current with what’s new in Brightspace. In this monthly webinar, we’ll explore the latest features, updates, and improvements released this month and highlight what you need to know. Use the registration link under Location to attend live or watch the recording afterwards.
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Brightspace Guided Training: Q&A
You bring the agenda. Ask your Brightspace questions about teaching, course building, training, supporting or administering in our open question and answer session. Use the registration link under Location to attend live or watch the recording afterwards.