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Different time zones
Hi… How can we solve the issues about different time zones? If we ask students to change it manually from their account settings, it works correctly just for Americas and Europe, not other continents. This might cause confusion, especially when it comes to the assignment/quiz due dates. Could you please provide a solution…
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linking between modules
Is it possible to add a link within a module to another module? Specifically, I have an academic integrity module for which I would like to provide a direct link from our orientation module.
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Unit header
Hello everyone! I'm trying to find out if there is a way to be able to amend the 'unit' title? ideally we want the title to be in a coloured banner but changing the font colour would also be an option. Using this to illustrate as an example; the 'Programme Overview' would be in a blue banner. I've tried copying source HTML…
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Is there a way to manage which External Learning tools appear within the "Add Existing" page?
In the New Content Experience, when you select "Add Existing" a page opens that looks like the below. I'm wondering if there is any way to change which tools appear as the "top 3" on this page. We have very few faculty members who use Niche Academy and Perusall, but many who use our other external learning tools. It would…
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completion tracker
i have activated completion tracker but it does not reflect in the reports
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Best Practices for SCORM File Management During Course Copying?
Hi D2L Community, We're troubleshooting SCORM file management & data reporting in Brightspace and are looking for some insights into your practices. Currently, we copy entire course sites, including SCORM files, each semester. We've recently learned that this process causes SCORM data records to accumulate within the same…
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Intelligent Agents Frequency for 'not completed an attempt'
Do I need to set a Frequency for an Intelligent Agent to run when the criteria is 'Has not completed an attempt on the quiz', or will it run automatically when the quiz end date is reached?
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Creating Semester and Course Master Database
Hi, I want to create course names and then map those courses in the semester being offered. For example, a course Design Methods is offered in Fall 2025 with 6 sections while it was offered with four section in Fall 2024. Can I get a reference document helping me to navigate creation of courses, semesters, mapping courses…
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How to monitor instructor usage duration in their course shell offerings in Brightspace?
Hi, I would like to know if there are data sets in LMS Brightspace that covers the time spent by an instructor in their course shell offerings.
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Why can I not see this set of permissions (accommodations) in my instance of Brightspace?
I cannot see accommodations permissions under Roles and Permissions: https://community.d2l.com/brightspace/kb/articles/4771-accommodations-permissions I have been unable to locate documentation on enabling accommodations. What am I missing here? Thanks!
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Experience With Using D2L's Microsoft 365 Widget
Hello, We recently transitioned from the internal D2L email system to Microsoft Outlook 365. Based on feedback from a recent survey, our end users have expressed interest in receiving notifications for new email messages within Brightspace—similar to the functionality offered by the previous internal email system. We…
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User engagement tracking
One of our Instructional Designers would really like to know more about how users are interacting with the content and materials in her courses. The current tools we have, like Insights and Content reports, are very high-level and do not get to the in-page level tracking. Has anyone tried doing much more active/granular…
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D2L Grade Not Synced from Pearson MyLab Math
I have been using Pearson MyLab Math for several years now, also using the D2L Bright Space for over two years. But this summer, I have had an issue with the grade synced, it could not be synced in one of my courses. Have contacted the tech support from both D2L and Pearson for 3 days now, still not answers back and they…
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Virtual Assistant/Lumi Chat open by default
Hi all, If there's documentation on this please point me in the right direction, I couldn't find much this morning. Is there a way to have Lumi Chat expanded by default when users first login to Brightspace? We are having trouble getting students and faculty to use the tool (it would be SO useful if they would use it!) and…
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Change default when displaying questions from a quiz attempt
When my students take a quiz, I don't want them to see the answers until everyone has taken the quiz, so I initially set the view in "Evaluation and Feedback" to 'no questions'. Later, when I change that to show all questions, it doesn't show the points the student got for each question! This is just crazy. I dug about 8…
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Is there a way to allow a "feedback field" or discussion pad in quizzes for users?
The discussion pad is meant for learners to fill in when they are attempting the quiz. For example, the quiz is set up as an MCQ quiz, but quiz takers are able to input their working/calculation methods as well. This will provide deeper insights for lecturers on how their learners answered the quiz.
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Insert Stuff HTML code
Hi there, I am trying to find out how we could update the HTML code that is used when inserting our Panopto videos through Insert Stuff. I was wondering whether the HTML was configurable either in the Brightspace backend, on the Panopto side or whether it was set in the LTI integration? For example, at the moment, when we…
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We just started having a problem with accessing our URL to get to our login page for D2L
The URL is: https://mccormick.brightspace.com We have tried two different browsers and cleared history and cache, and tried using three different networks. Still have the issue. It takes a while and once in a while we get to the login screen but more than not it finally errors out. We've made no changes on our end or to…
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Visibility settings
Is there a way to globally change the default for visibility to "Visible with Submission Restricted"? Our system defaults to "Visible with access restricted" which is painful to change on all assignments and discussions that's due dates vary from week to week. I may just be missing something simple, but would love any help…
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Awards that issue PDF certificates with replace strings strip out PDF accessibility tags
Issue: Awards that issue PDF certificates with replace strings strip out PDF accessibility tags Related issues: 01918625 Steps: Follow instructions, steps 1 through 8: Create a Custom Certificate that uses Replace Strings I used {FullName} and {AwardDate} replace strings Only change I made was on step 6 of the linked…