Connect with leaders in pedagogy, accessibility, learning experience design and more

Have questions about how to use Community? Stay tuned with updates, feedback opportunities and more for the Community here!

Connect with product experts to learn more about tools frequently used by Brightspace Developers such as APIs and integrations!

Want to learn more about Brightspace Partners and Integrations? This is the place to be!

Stay up to date with product updates and announcements in this category.

Learn more about all the upskilling opportunities with courses and resources offered via the Brightspace Learning Center, Brightspace Guided Training and other training opportunities!

Connect with our release information to learn about monthly improvements and updates to Brightspace.

Connect with our Known and Fixed Issue information to learn about improvements made to Brightspace.

Connect with and ask questions on how to best use the Brightspace Product to transform the way your users learn!

The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

I have an issue cropping images within Brightspace. It starts zoomed in very closely to the image, and I am unable to zoom out so I can crop the image i.e. the zoom out button doesn't work. Has anyone had this issue or can identify why this is happening to me? Thanks

Hi, is there a way or a plugin that can be used to flag a question in a Quiz? The idea is that a learner would have an option to answer a question or if they are not sure flag it for review so they can re-visit it before submitting their quiz. There is a similar thing in Product Idea Exchange:…

I have updated a pre existing survey in one of my courses but when a learner views the survey, the changes have not been applied. Why is this?

How do we set the direct reports to a manager. We see the error There are no users who report to you. You may have been granted access to the Manager Dashboard in error or the tool configuration may be in progress. Contact your administrator for further details.

I just realized that learners are not able to see answer-specific feedback in quizzes. What determines when a learner sees answer specific feedback versus overall feedback. Does Overall Feedback supersede answer specific feedback? In the Quiz Results Display, does the "Answers" need to be displayed? ← I think this might…

I have an exam that, when I look at the Quiz Statistics, it shows 4 No Responses. However, when I manually look at the attempts on this question, there are: 3 first attempts 2 learners selected true 1 learner left the question empty with "Not saved" So where are the other 3 "no response" attempts? We DO have some extra…

Somehow I added a setting on one of my courses to mark the tile as complete when the learner finishes it, but I can't get the same thing on my other courses and it's causing confusion with my learners. How do I add this?

Hi, we are using Knowledge Checks as part of our courses on Brightspace. We have set up Knowledge checks with 10 questions each and feedback for the answers. Is there an explainer table of what each of the symbols mean when a learners clicks on "Check Answers". See screenshot attached. The correct answers here are 2, 3 and…

I am utilizing course publisher from Canvas to D2L. Students who are enrolled in courses using this process are not able to receive notifications from D2L. They do not even have the "Notifications" option in the menu when they click on thier name in D2L. Is there a way to fix this? Students need to receive notifications…

How do i find textbooks on here?

I'm curious how everyone else teaches their users how to navigate courses. Our courses all have a Widget based homepage with a Visual Table of Contents. Sometimes learners somehow get stuck on the Content page. I've received feedback that they don't realize that, in order to read the info in the Unit/Lesson page, they have…

I'm a super admin, trying to get Brightspace datasets working in the data hub on my TEST environment (It works on my production environment). I'm following https://community.d2l.com/brightspace/kb/articles/4509-set-up-data-hub. Data Hub is available, but it's empty. On the Tool Availability page, I can enable Custom…

We use the Brightspace HTML Template v3, and I would like to change the colors of the H2 and H3 headings on accordion elements for all pages. Am I on the right track thinking I need to update one (or more) of the CSS files in our Public Files (shared‎/HTML-Template-Library‎/HTML-Templates-V3‎ _assets‎/css)? I’ve had far…

I saw that the LOR (learning object repository) has an event log for each object. Are there repository-level or org-level reports we can run? If so, what kind of reports are there? Where do we find them? I do not see that information in documentation.

Hello, We are looking at leveraging the Manager Dashboard feature but have two questions: 1- Is it possible to remove/hide the "Assign Learning" button? 2- There doesn't seem to be a language pack for the manager dashboard, how do we go about changing some of the terminology ?? Thanks!

Hello fellow "Brightspacers"! How can we make a SCORM activity receive a grade automatically in the gradebook once completed? The activity has been set up in the gradebook and given a grade scheme, but when the learner completes it, it is not showing up as complete and graded in the gradebook. The SCORM settings have been…

Our company just switched Identity Providers. We also enabled JIT User Provisioning so that user accounts are automatically created and updated. To prepare for the switch, I updated the email addresses (the mapping field) of all our users so that it matched the correct email in our Identity Provider. I didn't bother…

Is there a way to send notification or email to user when user reaches a specific milestone of 50% course completion? Intelligent agent doesn't have a condition of 50% course completion or full course completion.

Hi, is there an endpoint to get information on course progress (target information in column Content Completed)? Best regards,

I am trying to figure out if there is any way to track whether a user has completely watched a video in a course or not. I don't really understand the difference between completed content and content visited when you are talking about a web page with an embedded video link or a video page. Can Brightspace only consider the…