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Is it possible to customize the pages in Brightspace where students reset their passwords
When a student clicks the 'Forgot your password?' link, they are taken to a page where they are instructed to enter their username so they can be sent a password reset link (see attached screenshot). We're finding our students are entering their email address instead of their assigned username, which is causing confusion.…
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API Quiz Creation Issue - "Provided JSON is invalid or does not match the expected format."
I am using PHP with Guzzle, and I can't seem to crack through this problem. I have tried a number of config options and how the data is formatted with zero luck. Does anyone have a PHP/Guzzle example when posting data to the Brightspace API? Does anyone know why I am not getting more description error messages back? Any…
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Can i change an email address once a learner has enrolled?
We have a learner that has been enrolled onto a course on a company email address, they have started the course but now wants to change this to his personal email address so he continue to access the course at home. I know how to change the email address in the users section, however will this cause any issues in terms of…
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Why are hidden topics/folders being counted towards course completion now?
I noticed that when I added a new member to a Learning Group it is showing that they have to complete hidden course content. This was not the case before. We have hidden course content in our HR courses and now I see that these hidden topics are being counted towards the number of topics needed to be done. If you look at…
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Login Page - footer Update
Hi, D2Ls ;) I need to replace the D2L image on the login home page footer, and global footer too, but I can't. Where can I do this? Doesn't the management login page show this option? NOT CONTENT PAGE, global and login page
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Integrate with Google Drive and Microsoft OneDrive
Hello, I have a use case of allowing learners to submit Google document and/or Microsoft 365 documents directly in to the LMS, and I found a community article describing it but I cannot find these options in Config Variable Browse.…
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Web cam and window sharing submission to assignment
Hello, I have a use case where students need to 1) record with their webcam and 2) share a desktop recording as part of a single assignment submission. I see that the text editor supports video recording, but it doesn’t allow desktop sharing like the Media Library does. Is there a straightforward way to enable this…
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I used to have an export button on dataflow but after the September 2025 update l lost the button
We use DOMO platform and l used to have export button to one of the dataflows and eversince the recent September 2025 updates l have lost the export button, please help anyone with an idea on how to restore it. Thanks
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Minimum Computer system requirements for students to use D2L?
I'm seeking the most current (Sept. 2025) specifications to share with students: a PDF or link we can share with our partner universities and students will be ideal. Thanks.
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Recently, all searches are giving internal errors. How can I resolve this issue?
Every time a student tries to open a survey, this internal error occurs. This error recently started after a platform update. Before that, surveys worked normally. How can I resolve this issue?
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Award release condition query
Hello, Use case: To award a student who submit a quiz (with a few MC questions) and achieve a Learning Objective met >= 80% threshold. Steps: I created an award with a release condition to a Learning Objective, and I also created a quiz > Evaluation & Feedback > Manage Learning Objective > associate a few questions and Add…
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How to see class list with the date of the enrollment in the course?
I want to pull a list of current students enrolled in a specific course, and I also want to see the date they registered (enrolled) for the course. I don’t have access to Data Hub—are there any other ways to get this information?
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Learning path creation
Hello, I want to create a page allowing learners to select an option from a multiple choices question, such that they can view different module / unit based on their selected answer. I try to add a ungraded Survey at the very beginning of a course but there is no release condition of "based on selected answer in a Survey".…
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How to set up semester-based exams in a course?
Is it possible to set up semester-based exams in a course—for example, one exam in April and another in November? Students would only need to take one of the exams, not both. Those who complete the course before April could enroll for the April exam, while students who finish after April would be enrolled in the November…
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How to edit Learning Path?
I've created a learning path, and everything is working fine as expected, however, there is continue button on the top, how can I link it to somewhere or remove the button entirely.
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Change default behaviour of, "Allow users in this course to make earned awards public."
When you create a new course, if the config allows it, on the Awards page there are two checkboxes and they are automatically turned on by default: Allow users in this course to make earned awards public. Allow users in this course to share awards to LinkedIn. I'm just checking - there's no way to have these checkboxes…
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Does anyone use the Completion Tracking widget - and can give advice on how to set it up
https://community.d2l.com/brightspace/kb/articles/32396-about-system-widgets We were wondering how to set up the completion tracking widget mentioned on the above page. We've added it to a homepage on a course, ensured completion tracking is enabled on the course. But just logging in as a learner nothing shows on the…
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Quiz font size
Hi all, I seem to have an issue with the font size in how the Quiz questions display to the learners. Please see below Q1 and Q2 look different font size, yet in edit options they look identical and I can't really find font type/size options in edit view (see snip 2).
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Importing Questions using a CSV
Hi, two questions: How do I import Multi Select questions into BrightSpace with the Scoring set to Correct Answers, Limited Selections? I've tried specifying: RightAnswers, All or nothing, Correct Selections, and RightMinusWrong for the Scoring value but none appear to work. Correct Selections reverts to RightAnswers every…
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Copying a Lesson
Hi! is there a way to duplicate/copy a whole section/lesson? I tried creating a blank page and copying manually, but that seems to mess up the formatting.