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The Accessibility category serves as a single point of access to three avenues in Brightspace Community leading to the Accessibility Academy, Accessibility Library and Accessibility Discussions. These avenues offer courses and articles about accessibility to enhance accessibility knowledge and a group of accessibility enthusiasts to stay connected with.

Hello, I am trying to embed PDFs in content pages, using creator plus elements like tabs. My issue is that my orgnization has disabled the ability to have browsers open PDFs (Firefox being the lone exception). I can get PDFs to display individually if I upload each using the add existing window drop area, but I have 30-50…

Hello, we do not use Kaltura, so no Kaltura options will work. I want to share a video I have uploaded to the Media Library via a link that will be sent via email as opart of the course registration email that gets sent out. TYeh video basically shows the user how to get into brightspace from our organization's intra-net.…

One of my course facilitators for a particular section is not able to see any available students on the "class progress" tab. She can see all of the students for the section in "class list" but is not able to see anything in "class progress".

Does Brightspace issue credential URLs?

Hi Weird question- for our Super Admin group, in the Calendar Tool, 2 of us see More Actions drop down menu (has Change Event Visibility, Offset Dates, Import Events, Delete), but 2 of us do not see the More Actions drop down menu in the same course- we only have the Import Events button. We are all Super Admins. Any idea…

Use case: I want to use a Topic to publish “read‑only” Threads to learners. The Topic shouldn’t show a Start a New Thread button, and learners must be able to view historical threads but not post or reply. Research: I noticed that setting a future Start Date in Edit Topic > Availability hides participation options, but it…

Hello, Our organization has been using Brightspace, for about 8 months and when we received our training, there was no training on teh COurse Tool, and looking back at screen shots I took, it did not seem to be a thing at the time. I have been playing around with it after noticing its addition to the update in late 2025,…

Hi, I'm trying to use the PUT method with /d2l/api/le/(version)/(orgUnitId)/content/modules/(moduleId) endpoint. According to Brightspace API Reference, the payload shoul be a ContentObjectData, with the following fields: { "Title": <string>, "ShortTitle": <string>, "Type": 0, "ModuleStartDate": <string:UTCDateTime>|null,…

My Vimeo links used to open automatically when the content item was clicked. Now you have to click the "Open in a new window" button to get to the video. Just opening this page also marks the topic complete and lets them move forward.

Is there a way to exclude certain Course Merchant search results based on keywords? Alternatively, does the keyword field in the admin interface support Boolean operators (e.g., NOT, -term)? We’re encountering cases where relevant terms in product descriptions cause unwanted or irrelevant courses to appear at the top of…

Any idea what is wrong with the given request? I tried logging a ticket at https://www.d2l.com/support/ but the chat bot in the bottom right seems to be broken and says "connection lost" when I try to submit an email or a chat. Where do I reach out to log a support ticket for the following? Any help is appreciated, thanks!

Hi , I was wondering if there is a step by step instruction on how to integrate GA in Brightspace and store the reports collected in Data Lake?

Hi there, All new leaners see a pop up with outdated information when they log in. After lots of research, I have had to enable the welcome widget (which we didnt have before) and still cant find the 'content' to update. Are you able to see on the backend where this content it? Thanks very much!

Hi All, Here to learn! I've used other LMS (Canvas, and all the many version of Blackboard, in addition to other platforms like articulate/Rise360). Excited to jump into something new. What's everyone's favorite first training/resource to guide course development? Anna

I’m exploring the AI features in D2L Lumi and I’m wondering if it can generate a full course syllabus. I know Lumi can generate content units, summaries, and practice questions, but I’m not sure if there’s a feature that creates a complete syllabus (course overview, outcomes, grading policy, weekly topics, etc.). Does Lumi…

When a student clicks the 'Forgot your password?' link, they are taken to a page where they are instructed to enter their username so they can be sent a password reset link (see attached screenshot). We're finding our students are entering their email address instead of their assigned username, which is causing confusion.…

I am using PHP with Guzzle, and I can't seem to crack through this problem. I have tried a number of config options and how the data is formatted with zero luck. Does anyone have a PHP/Guzzle example when posting data to the Brightspace API? Does anyone know why I am not getting more description error messages back? Any…

We have a learner that has been enrolled onto a course on a company email address, they have started the course but now wants to change this to his personal email address so he continue to access the course at home. I know how to change the email address in the users section, however will this cause any issues in terms of…

I noticed that when I added a new member to a Learning Group it is showing that they have to complete hidden course content. This was not the case before. We have hidden course content in our HR courses and now I see that these hidden topics are being counted towards the number of topics needed to be done. If you look at…

Hi, D2Ls ;) I need to replace the D2L image on the login home page footer, and global footer too, but I can't. Where can I do this? Doesn't the management login page show this option? NOT CONTENT PAGE, global and login page