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Ally Video Captions
Hi, My Ally report shows two (2) videos without closed captioning. However, both the videos it flags do indeed have closed captioning. Is this a known bug? Thanks, Jim...
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Ally reporting contrast issues with Brightspace
Hi, When I run the Ally report, it shows 2 contrast issues on one of my discussion topics. They are with the light gray "Learning Objectives" and "Completion Summary" tabs. So, I cannot fix these issues. If I am logged in as a student, these tabs do not appear, so ll is well. I was told by my support staff that Ally only…
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Account status for students
I'm looking for pros and cons to give students the option to change their account status under "Online Status" from "Appear online" to " Always appear offline". Do you have any experience with this?
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Issue with Pulse App
One of my learners today 2/2/23 was having issues with the Pulse app working on a new ipad pro. Couldn't upload docs, nor download in a new tab. Eventually had to go to the website to complete. Any suggestions on how to fix?
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How to Reorder Modules
How do I reorder the modules in the course I am teaching?
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How Do I Access Payroll and Benefits Through UHaulLife?
I'm trying to learn more about UHaulLife and how it works for U-Haul employees. I understand it's an employee portal where team members can access payroll information, training resources, benefits, and work-related tools. Before using it, I'd like to know how the login process works and whether new employees need to…
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Tried for 3 hours to get the seminar to work but the meeting is was August
I read every word and when I get to seminar it has two options but both for August .
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Admin unavailable
My admin is unavailable. How do I get admin rights to run the account? Dale
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Internal Error When Exporting Grades in D2L Brightspace
When I open any course, go to Grades, and then click Export, the system shows an Internal Error page. This issue happens in all courses I have tried.The error page URL is:dmug.brightspace.com/d2l/error/500The error message says: There was an error processing the page you requested. Contact technical support. Tell them…
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Modules
HHello, I do not see any modules in brightsoace. Where do I find the learning material?
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brightspace error
at the main page that shows my active classes, one of the 2 classes I am currently enrolled in, is shaded and will not allow me to open that class, even though i am positive the class is not finished yet
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Uploaded a downloaded PDF Link but Shows as Broken
Hello! I'm hoping you can help me. I have a pdf file that shows teachers how to set up curriculum and access materials. It has pictures and steps galore. I know that it isn't accessible, however I have provided a summary of the pdf on the page. However, I would still like to include the pdf on the page, so teachers will…
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Merged: Uploaded a downloaded PDF Link but Shows as Broken (copy)
This discussion has been merged.
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Discovery course - unenroll
Is there a way to unenroll students from a discovery course?
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Can't access quiz
I can't re-access a quiz that was open, every time I try re- open it, I keep receiving a message that I must complete all activities first which I have done. I have closed all windows and re-started the computer and message still pops up.
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management mgmt1103 how do i find dropbox and contact instructor through d2l
Management 1103 how do i find dropbox , contact my instructor through d2l
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quickest way to sign on
what do i need to sign on?
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What is the recommended workflow for embedding responsive videos on HTML pages?
I'm testing out workflows for responsive video embeds on HTML pages in BrS. Unfortunately, the only viable path I've discovered so far involves using the "document templates." That's okay for new content but is a big roadblock for remediating existing content, as applying the template overrides any existing content. What…
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"Password Reset" function no longer working
I have been having many Learners email me for assistance in resetting their passwords on their accounts. They try to use the "password reset" option, but never receive any links, and so they come to me for help. Each time, I now need to go into their profile and manually reset their password. Can someone help me resolve…
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Recorded AIG Sessions
Hello, As members of the AIG, should we be able to access the recorded sessions? If so, how do we access them? Thank you for any help you can give me, Stacey